Medical Front Desk Rep
3 months ago
Currently seeking a Front Office PSR who must have at least 1-3+ years of hands-on experience. NeoSpine is looking for an energetic, hardworking individual who enjoys working as a team and always puts the patients first.
Responsibilities of the Front Office PSR
- Answering Phone calls
- The Front Office PSR functions under the supervision of the Front office supervisor and/or Lead, helping with patient flow for check-in, check-out, and answering phones.
- Helping with Medical Records.
- Indexing medical records in the Electronic Medical Records.
- All activities must be conducted in a confidential, professional and personable manner.
- Is capable of performing as sole staff support for office as needed. Performs other duties as needed.
Requirements of the Front Office PSR
- High School Diploma or GED required.
- Minimum 1 year of customer service, general office or receptionist vocational training experience required.
- Minimum 3 years of medical field experience preferred.
- Knowledgeable/trained in ICD and CPT coding preferred.
- Able to read; write legibly; speak in English (and Spanish preferred) with professional quality; use computer and software programs necessary to the position; troubleshoot and calibrate patient care equipment.
- Collaborate; accept direction.
- Work independently with minimal supervision; perform basic math functions; manage multiple assignments effectively.
Benefits
- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.
QualificationsBehaviors Enthusiastic - Shows intense and eager enjoyment and interest
Dedicated - Devoted to a task or purpose with loyalty or integrity
Team Player - Works well as a member of a group
Motivations Flexibility - Inspired to perform well when granted the ability to set your own schedule and goals
Self-Starter - Inspired to perform without outside help
Education Some college (preferred)
High School (required)
Experience 1 years: Customer Service (preferred)
2 years: Medical Office (preferred)
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