Customer Service Representative
3 weeks ago
Little Words Project is seeking a Customer Service Representative to join our team at the Mall of America location. As a Customer Service Representative, you will be responsible for providing exceptional customer service, sharing our brand story, and making personalized recommendations to customers.
Key Responsibilities:
- Facilitate in-store beading appointments and parties by introducing new products and answering questions related to merchandise and store policies.
- Process transactions accurately on the POS system and maintain a tidy sales floor with well-stocked merchandise.
- Assist in maintaining back stock, setting up merchandise on the sales floor, and operational tasks such as inventory intake and visual merchandising.
- Fulfill in-store custom orders by beading bracelets and contacting customers when complete.
Requirements:
- Customer Service Experience
- Retail Experience is preferred
- Interpersonal and communication skills
- Problem-solving attitude
- Ability to work weekends and holidays
- Passion for learning and sharing LWP's core values, including positivity and kindness
Salary:$55,000 - $75,000 per year
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