Customer Service Representative

3 weeks ago


Bloomington, United States Little Words Project Full time
Job Description

Little Words Project is seeking a Customer Service Representative to join our team at the Mall of America location. As a Customer Service Representative, you will be responsible for providing exceptional customer service, sharing our brand story, and making personalized recommendations to customers.

Key Responsibilities:

  • Facilitate in-store beading appointments and parties by introducing new products and answering questions related to merchandise and store policies.
  • Process transactions accurately on the POS system and maintain a tidy sales floor with well-stocked merchandise.
  • Assist in maintaining back stock, setting up merchandise on the sales floor, and operational tasks such as inventory intake and visual merchandising.
  • Fulfill in-store custom orders by beading bracelets and contacting customers when complete.

Requirements:

  • Customer Service Experience
  • Retail Experience is preferred
  • Interpersonal and communication skills
  • Problem-solving attitude
  • Ability to work weekends and holidays
  • Passion for learning and sharing LWP's core values, including positivity and kindness

Salary:$55,000 - $75,000 per year



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