Customer Service Representative

2 weeks ago


Bloomington, United States The Normal Brand Full time
Join Our TeamThe Normal Brand is a dynamic and growing apparel brand with a strong presence in over 500 stores globally. We're seeking a Customer Service Representative to join our retail store in Mall of America.

We offer a competitive estimated salary of $25-$30 per hour, paid bi-weekly, along with bonus opportunities and an employee discount.

About the Role:

  • We're looking for a friendly and approachable individual who can create a positive shopping experience for our guests.
  • Responsibilities include greeting customers, handling customer inquiries, and resolving issues in a professional and timely manner.
Requirements
  • Able to work independently and as part of a team, with a focus on delivering excellent customer service.
  • Good communication and problem-solving skills, with the ability to think critically and resolve issues.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
  • Basic computer skills and proficiency in Shopify and Shopify POS.


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