Customer Service Consultant Full Time

5 months ago

Cheshire, United States Diversity Jobs Group Ltd Full time

Vision Impaired Profile title Vision Impaired Profile description IMAGE DESCRIPTION Display image alt text on mouse over. ** Customer Service Consultant Full Time**

**

* permanent

* Sale, Cheshire, M33 7XE

* Posted 51 mins ago

***

**Overview**

**Job Introduction**

If you arebrilliant with people and have an enquiring mind you have the opportunity tojoin something special. Were looking for someone to join our team and becomeone of the faces of Skipton in your area. Skipton are the fourth largestbuilding society and we are looking for a Customer Consultant in your localbranch.

**Main Responsibilities**

Whatyoull do for our customers:

As aCustomer Consultant, youll be engaging in conversations to find out ourcustomers needs, providing information to customers about the full range offinancial products and services that we offer. By really listening to andgetting to know our customers youll help them to review their circumstancesand proactively identify the most appropriate products to suit their needs, allthe while providing a straightforward, helpful service that lets yourenthusiasm shine through.

In our friendly working environment, youll play an important part in makingthe most of every conversation with every customer, face-to-face or over thephone. So, whether youre promoting a new product or resolving a problem,youll always place our customers needs at the heart of everything you do andprovide a first-class service every time.

**Ideal Candidate**

Being really passionate about delivering exceptional customer service Enjoy meeting new people and engaging in purposeful conversation Great listening skills Excellent team work skills Good attention to detail Excellent verbal and written communication skills Having a good level of organisational skills

**About Skipton Building Society**

At Skipton Building Society we are not just another Financial Services Institution we are a mutual organisation, which means we are owned by our members and believe in placing them at the heart of everything we do. The same goes for our people. We can only be successful as a business if we have great people and we believe in treating people as individuals. Our values are Trust, Ownership and One Team which reflect the attitudes and way of working everyone here displays on a daily basis, and which are key to the delivery of the outstanding level of personal service we offer our customers.

Were committed to creating a diverse and inclusive workplace where every colleague has an opportunity to fulfil their career potential. We respect and appreciate the value that our colleagues unique differences can bring and offer consideration for anyone seeking a more flexible work-life balance. If you have a need for flexibility then please let us know.

Why Work For Us

Were committed to payingour people fairly for the role they undertake and provide a wide range ofbenefits to support our colleagues finances and wellbeing, including ourEmployee Assistance programme, the opportunity to buy extra holidays andshopping discount vouchers Youll be able to shape your career within your team and can expect astructured learning and development programme where youll be valued recognisedand rewarded.

More information on our benefits can be found here

Skipton are an equalopportunities employer and we welcome applications from all suitably skilled orqualified applicants, regardless of their race, sex, disability,religion/beliefs, sexual orientation or age

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