Customer Service Executive

4 months ago


Cheshire, United States Redrobinrec Full time

Customer Service / Account Executive 20,000 plus bonus 30,000 (Un capped)

**Job description**

Internal Account Executive

Our client a leading service solutions company are currently seeking a CSA join their internal team .

You will be responsible for all inbound customer contact and will increase revenue by

identifying new business development opportunities with well-established customers.

This is a perfect opportunity if you are looking to join a business that can add to your

existing skill set and move your career forward.

Your role will include:

Manage existing client relationships, up-selling services

Taking inbound client communications, either by phone or email,

Maximise growth potential and reduce revenue losses with customer base

Works closely with internal departments to improve on service

Able to show empathy to customers

Report on activity and track all sales activity

Attend internal meetings with colleagues to review customer accounts

Investigate, analyse and resolve customer satisfaction complaints

Experience required:

Experience working within customer services or sales environments

Previously cross and up sold services or products

Skilled in building and leveraging relationships over the phone

In return our client offers a solid career development plan / path a competitive base salary plus bonus scheme

Free onsite parking

Cycle to work scheme

Life insurance

Up to 5% company pension contribution

Apply now for an immediate interview

**Required skills**

* Advisor

* Career Development

* Customer Service

* Scheme

* Bonus

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