Customer Service Trainee

2 months ago


Freehold, United States Moon Moments Ltd Full time

Customer Service Trainee Wanted On-site in New Jersey

Start Date: Immediate Start

We are proud to be able to represent our new client in New Jersey, who is currently looking for a friendly, outgoing, and personable Customer Service Trainee to maintain their clients' accounts and serve as our main point of contact.

Objectives of the Role

  • Build and strengthen client relationships to achieve long-term partnerships
  • Maintain accurate client records, keeping track of any contract updates and renewals
  • Develop a thorough understanding of our client's products and services to be able to match customers to the right products and services as well as upsell
Daily and Weekly Responsibilities
  • Take inquiries and requests from customers and address their needs, our client's campaigns are designed to meet their customers in places where they live, work or shop.
  • Meet regularly with other members of the team to discuss progress and find new ways to improve business
  • Generate progress reports to give to clients and higher-ups within the organisation
  • Identify and carry out upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
Requirements

The ideal candidates will have a proven track record of working in a customer-facing role, a passion for helping others and a drive to provide exceptional customer service.
  • The ability to multitask and juggle several responsibilities simultaneously
  • Strong communication skills
  • Excellent attention to detail and organizational skills
  • Solution-orientated with the ability to solve problems

If you have experience in a customer-facing role, thrive in a customer-focused environment and are seeking a fresh challenge, apply today

Apply today for Immediate Consideration:

We are looking to speak with qualified applicants ASAP
  • Management Trainee

    3 months ago


    Freehold Township, United States Monstera Talent Ltd Full time

    Management Trainee | Freehold, New Jersey * Training Provided * Weekly Pay * ENTRY LEVEL Our client is seeking applications for an entry-level Management Trainee role that is perfect for college graduates or those looking to start their careers. The Management Trainee will work on-site and undergo a structured training program to develop a deep...


  • West Freehold, New Jersey, United States Monmouth County Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Public Safety Telecommunicator Trainee to join our team at the Monmouth County Sheriff's Office. As a trainee, you will be responsible for receiving and responding to emergency calls, dispatching units, and performing other related duties.Responsibilities:Receive and respond to emergency...


  • Freehold, United States Mr Rooter Plumbing Full time

    Initially, you'll team up with a more customer service representative to train on the knowledge and skills you'll need to perform. Once you are up to speed, you'll be the first point of contact in providing an excellent experience for our customers. Customer Service Representative, Customer Service, Representative, Retail, Plumbing


  • Freehold, New Jersey, United States State Farm Insurance Full time

    Customer Relations RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist customers with their insurance needs and provide...


  • Freehold, United States Level Up Full time

    Customer Service Representative This is not a remote position It is an entry-level job. Great opportunity for aspirers who have little to no experience. Are you extroverted? Energetic? highly driven? We are looking for a new teammate with these crucial traits! Come work with us at LevelUp Marketing to create engaging marketing campaigns for top-notch...


  • Freehold, United States LevelUp Full time

    Customer Service Representative This is not a remote position It is an entry-level job. Great opportunity for aspirers who have little to no experience. Are you extroverted? Energetic? highly driven? We are looking for a new teammate with these crucial traits! Come work with us at LevelUp Marketing to create engaging marketing campaigns for...


  • Freehold, New Jersey, United States Spirit Halloween Full time

    Key Responsibilities:• Provide exceptional customer service by greeting all guests with a smile or eye contact.• Demonstrate knowledge of store products to build sales and practice suggestive selling techniques.• Assist in merchandising the store according to Supervisor's instructions.• Maintain a clean and organized store environment.Why Work at...


  • Freehold, New Jersey, United States JD Sports Full time

    JD Sports Store Associate Job DescriptionAs a Store Associate at JD Sports, you will be responsible for delivering exceptional customer service and sales experiences. Your key tasks will include:Performing sales and customer service tasks to meet and exceed sales targetsAssisting with cashiering, stock room upkeep, and store upkeep as neededProviding a...


  • Freehold, New Jersey, United States The Cheesecake Factory Full time

    Key Responsibilities:As a member of our team at The Cheesecake Factory, you will be responsible for providing exceptional customer service to our guests. This includes greeting to-go and curbside delivery guests, making them feel welcomed, and ensuring their orders are processed efficiently. You will also be responsible for ringing up phone orders, helping...


  • Freehold, New Jersey, United States Finish Line Full time

    Key Responsibilities:Deliver exceptional sales and customer service experiences to drive sales growth and customer satisfaction.Perform cashiering duties, maintain a clean and organized stockroom, and ensure store appearance meets company standards.Meet or exceed personal sales metrics and contribute to team sales goals.About Finish Line:Finish Line is a...


  • Freehold, New Jersey, United States Jennifer Ortiz - State Farm Agent Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at Jennifer Ortiz - State Farm Agent. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our diverse client base.Key Responsibilities:Assist Spanish-speaking clients with inquiries related to insurance...


  • Freehold, New Jersey, United States Michaels Stores Full time

    At Michaels Stores, we are committed to delivering exceptional customer experiences in our stores. As a Customer Service Store Experience Leader, you will play a critical role in ensuring that our customers have an engaging and memorable experience. This position requires a customer-centric individual who can lead and manage front-end operations, maintain...


  • Freehold, New Jersey, United States Wingstop Full time

    Key Responsibilities:• Deliver World Class service to all Guests who walk into the restaurant• Provide Guests with authentic, positive and genuine experiences• Interact with Guests by greeting them, answering the phone, taking and delivering ordersAbout the Role:As a Guest Service Team Member at Wingstop, you will be the face and voice of the...


  • Freehold, United States Labcorp Full time

    At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!We are currently seeking a Phlebotomist to work in either a...


  • Freehold, United States Labcorp Full time

    At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! We are currently seeking a Phlebotomist to work in either a...


  • Freehold, New Jersey, United States Orkin Full time

    Customer Service Specialist Job DescriptionOverview:We are seeking a highly skilled Customer Service Specialist to join our team at Orkin. As a key member of our customer-facing team, you will play a critical role in delivering exceptional service to our customers.Responsibilities:Field incoming requests and schedule service visits to ensure timely and...


  • freehold, United States United Parcel Service Inc. Full time

    SHIFT YOUR FUTURE Seasonal Driver Helper SHIFT YOUR TEAM Who exactly are UPS Seasonal Driver Helpers? As a Driver Helper this is a position where you’ll ride along with a Package Delivery Driver in our famous brown trucks and help get packages of all shapes and sizes exactly where they need to be. It’s a lot of in and out of the truck, making...


  • Freehold, New Jersey, United States Midas Full time

    At Midas, we're seeking a skilled Automotive Service Manager to lead our service department and drive customer satisfaction. As a key member of our team, you'll oversee all service activities, ensuring exceptional customer experiences and efficient operations.Key Responsibilities:Deliver outstanding customer service, listening to and consulting with...


  • Freehold Township, United States Labcorp Full time

    At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!We are currently seeking a Phlebotomist to work in either a...


  • Freehold, United States United Parcel Service Full time

    SHIFT YOUR FUTURECasual Package Deliver DriverSHIFT YOUR TEAMWho exactly are casual UPS Package Delivery Drivers?They're the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They're a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel!SHIFT YOUR SKILLSSo, what...