Current jobs related to Banking Customer Service Specialist - Lewisville - Vaco

  • Customer Service Specialist

    5 months ago

    Lewisville, United States Global Channel Management Full time

    About the job Customer Service Specialist Customer Service Specialist II needs 2 years experience Customer Service Specialist II requires: Customer service Jacksonville, FL /Lewisville, TX MS Office Customer care, support Customer Service Specialist II duties: Answers inbound customer service calls and provides entry-level troubleshooting and resolution to...

  • Customer Service Representative

    1 week ago

    Lewisville, Texas, United States Global Channel Management Full time

    About the JobCustomer Service Specialist at Global Channel ManagementWe are seeking a skilled Customer Service Specialist to join our team. The ideal candidate will have a strong background in customer service and be able to provide exceptional support to our clients.Key Responsibilities Answer inbound customer service calls and provide entry-level...

  • Customer Service Operations Specialist

    2 months ago

    Lewisville, Texas, United States NRG Full time

    Job Summary:NRG is seeking a highly skilled and experienced professional to join our Customer Care team as a Customer Service Operations Specialist. This role will be responsible for supporting the key initiatives of the Customer Service team and serving as a business and process consultant to internal customer groups.Key Responsibilities:Interact with...

  • Customer Service Representative

    2 weeks ago

    Lewisville, Texas, United States Global Channel Management Full time

    About the JobCustomer Service Specialist II is a key role within Global Channel Management, requiring a strong foundation in customer service and technical support.Key ResponsibilitiesProvide exceptional customer service through inbound calls, ensuring timely and effective resolution of customer issues.Utilize pre-determined scripts and response guidance...

  • Customer Service Representative

    2 weeks ago

    Lewisville, Texas, United States NRG Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Engagement Specialist. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and ensuring that our customers receive the highest level of service.Key ResponsibilitiesProvide timely and...

  • Customer Experience Specialist

    4 months ago

    Lewisville, United States Best Buy Full time

    **Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...

  • Customer Relations Specialist

    1 week ago

    Lewisville, United States Fortis Solutions Group Full time

    Job DetailsJob LocationLewisville, TX - Lewisville, TXPosition TypeFull TimeEducation Level2 Year DegreeTravel PercentageNoneJob ShiftOfficeJob CategoryCustomer ServiceDescriptionAs the Customer Relations Specialist (CRS) you will serve as the primary point of contact for your assigned customer base and are responsible for providing the highest level of...

  • Customer Relations Specialist

    6 days ago

    Lewisville, United States Fortis Solutions Group Full time

    Job DetailsJob Location Lewisville, TX - Lewisville, TX Position Type Full Time Education Level 2 Year Degree Travel Percentage None Job Shift Office Job Category Customer Service Description As the Customer Relations Specialist (CRS) you will serve as the primary point of contact for your assigned customer base and are responsible for providing the highest...

  • Customer Experience Specialist

    1 month ago

    Lewisville, Texas, United States Best Buy Full time

    {"Overview": "At Best Buy, we're committed to creating a work environment where every employee feels like they truly belong and contribute to our shared purpose. As a Customer Experience Specialist, you'll be the face of Best Buy for our customers, providing unique and personalized service to meet their immediate and future needs.", "Key Responsibilities":...

  • Customer Service Professional

    2 weeks ago

    Lewisville, Texas, United States NRG Full time

    Customer Care Engagement SpecialistAs a key member of our customer care team, you will play a vital role in delivering exceptional customer experiences and driving business growth. We are seeking a talented and ambitious individual to join our team and contribute to our mission of providing best-in-class customer service.Key Responsibilities:Interact with...

  • Bank Reconciliation Accounting Specialist

    3 days ago

    Lewisville, Texas, United States Armina Health Full time

    Armina Health is seeking a detail-oriented and driven Accounting Clerk to join our esteemed team in the healthcare industry.This role involves compiling check approvals and readying checks for deposit to bank accounts, posting payments to different systems of record, and performing daily reconciliations of cash via receipts and NetSuite, our third-party...

  • Customer Experience Specialist

    2 months ago

    Lewisville, Texas, United States NRG Full time

    Customer Care Engagement Specialist RoleWe are seeking a highly skilled Customer Service Engagement Professional to support our customer care team in delivering exceptional service and ensuring policy adherence at NRG. As a key member of our team, you will play a vital role in supporting our customer care operations and driving business growth.Key...

  • Customer Service

    6 months ago

    Lewisville, United States Automation Personnel Services Inc Full time

    Automation Personnel Services is looking for a hard-working Customer Service for a company based in Grapevine, TX. In this role, you will primarily be responsible for handling claims, data entry and lots of talking on the phone, and be able to handle Customer Service, Staffing, Retail, Automation, Customer

  • Customer Experience Representative

    3 days ago

    Lewisville, Texas, United States RML Auto Full time

    Unlock Your Potential as a Customer Experience SpecialistRML Auto is seeking a dynamic and motivated professional to join our team as a Customer Experience Specialist. As a key member of our sales and customer service team, you will be responsible for building and maintaining relationships with our customers, identifying and pursuing new sales opportunities,...

  • Customer Care Engagement Specialist

    4 months ago

    Lewisville, United States NRG Full time

    As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and...

  • Cash Application Specialist

    2 weeks ago

    Lewisville, Texas, United States Horton Automatics Full time

    Cash Application SpecialistHorton Automatics is seeking a highly skilled Cash Application Specialist to join our team. As a key member of our financial operations team, you will be responsible for ensuring the accurate and timely update of our ERP accounts receivable systems.Key Responsibilities:Reconcile payment remittance advice to payments received at the...

  • Customer Support Specialist

    1 week ago

    Lewisville, Texas, United States Careerbuilder-US Full time

    Job Summary:We are seeking a highly detail-oriented and organized Customer Support Specialist to join our team. As a key member of our support team, you will be responsible for making outbound phone calls to verify ownership, updating customer information in our database, and collecting and researching current licenses. You will also be responsible for...

  • Customer Relationship Manager

    1 week ago

    Lewisville, Texas, United States Emergency Plumbing Service Full time

    Job OverviewAt Emergency Plumbing Service, we're seeking a skilled Customer Relationship Manager to join our team. As a key member of our commercial plumbing team, you'll be responsible for building and maintaining strong relationships with our customers, ensuring their needs are met and exceeded.Key Responsibilities:Establish and maintain relationships with...

  • Barista (Afternoon Shift) - Customer Service Expert

    2 months ago

    Lewisville, Texas, United States The Human Bean Full time

    We are seeking a skilled and enthusiastic Beverage Specialist to join our team at The Human Bean. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Prepare and serve high-quality beverages to customers, in accordance with their...

  • Commercial Lending Specialist

    3 days ago

    Lewisville, Texas, United States Point Bank Full time

    Job Summary:PointBank is seeking a highly skilled Commercial Lender to join our team. As a Commercial Lender, you will be responsible for soliciting, promoting, and facilitating the sale of bank products to new and existing customers.Key Responsibilities:Solicit and promote bank products to new and existing customersContribute to the bank's growth by...

Banking Customer Service Specialist

2 months ago

Lewisville, United States Vaco Full time

Vaco is hiring for a Customer Service Specialist II located in Lewisville, TX. Candidates must be local as this role is on-site. The ideal candidate comes with Banking/Financial Call center or member services

The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under moderate supervision, this job is the first line of support to resolve routine customer issues. The Customer Service Specialist is responsible for providing a positive customer experience and enhancing relationships between customers and the company.

Key Responsibilities and Duties

  • Answers inbound customer service calls and provides entry-level troubleshooting and resolution to routine customer issues.
  • Provides outstanding customer service to ensure service levels are achieved and exceeded.
  • Responds to a high volume of low complexity general inquiries (e.g., general product and pricing information, billing issues, etc.).
  • Provides responses to customer inquiries based on pre-determined scripts and other response guidance tools.
  • Refers customers to published materials, secondary sources, or more senior staff.
  • Documents customer feedback and complaints.
Educational Requirements
  • High School Preferred
Work Experience
  • No Experience Required
Skills/Experience:
Banking/Financial Call center or member services
Strong communication skills
Ability to handle incoming calls

Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

EEO Notice

Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.

Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact HR@vaco.com .

Vaco also wants all applicants to know their rights that workplace discrimination is illegal .

By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.

Privacy Notice

Vaco LLC and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco") respects your privacy and are committed to providing transparent notice of our policies.
  • California residents may access Vaco's HR Notice at Collection for California Applicants and Employees here .
  • Virginia residents may access our state specific policies here .
  • Residents of all other states may access our policies here .
  • Canadian residents may access our policies in English here and in French here .
  • Residents of countries governed by GDPR may access our policies here .
Pay Transparency Notice

Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
  • the individual's skill sets, experience and training;
  • licensure and certification requirements;
  • office location and other geographic considerations;
  • other business and organizational needs.

With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.