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Account Administrator

1 month ago

Salina, United States Blue Cross and Blue Shield of Kansas Full time

An Account Administrator (AA) works closely with the sales representative in the planning, development, administration, and management of employer group prospecting, onboarding, retention, and renewal processes. Work involves collaboration with multiple internal partners to bring about accurate and timely resolution to group inquiries related to benefit plans, membership, claims, and billing inquiries. The AA also facilitates in-person and virtual Group Administrator meetings.

**This position is onsite 5 days a week in the Salina office.

Are you ready to make a difference? Choose to work for one of the most trusted companies in Kansas.

Why Join Us?

  • Make a Positive Impact: Your work will directly contribute to the health and well-being of Kansans.
  • Professional Growth Opportunities: Advance your career with ongoing training and development programs.
  • Stability: 80 years of commitment, compassion, and community
  • Inclusive Work Environment: We pride ourselves on fostering a diverse and inclusive workplace where everyone is valued and respected.
Compensation

$25.58 - $30.40 hourly
  • Blue Cross and Blue Shield of Kansas offers excellent competitive compensation with the goal of retaining and growing talented team members. The hourly range for this role is a good faith estimate, it is estimated based on what a successful candidate might be paid. All offers presented to candidates are carefully reviewed to ensure fair, equitable pay by offering competitive salaries that align with the individual's skills, education, experience, and training. The range may vary above or below the stated amounts.
What you'll do:
  • Responsible for proposal and renewal rating process and presentations that include the calculation of rates, broker fees, and premium comparisons in a timely and accurate manner.
  • Required to review and proofread all documents submitted to internal departments to ensure accurate benefit administration according to contract or custom benefits.
  • Required to act on behalf of the sales rep to provide accurate information and quality customer service to groups in a timely manner.
  • Explains benefit options and underwriting regulations associated with group sales and enrollment.
  • Maintain accurate system information for key performance areas.
  • Liaise with groups/brokers and refer issues and questions to the appropriate internal subject matter experts.
  • Manage high email volumes and respond to emails/inquiries within service level agreements.
  • Coordinate travel, meeting schedules, and materials for sales representative/s and assist with meetings as requested.
  • Maintains the office setting by ordering supplies, light maintenance and cleaning and opening and closing the office space.
  • Conduct in person or virtual group administrator meetings.
  • Assist with service and retention of existing groups.
  • May require lifting, bending, and loading supplies and small office equipment up to 50 pounds.
  • Travel may be required.
What you need:
  • High school graduate or equivalent.
  • Minimum of two years' work experience in sales coordination, office administration, and/or a business operations position.
  • Must have and maintain a valid Driving License.
  • Must sign a non-compete agreement.
  • Requires the ability to acquire and maintain a State of Kansas Insurance Agent's license within 90 days of employment and must maintain license through employment.
  • Must have experience with working multiple projects, prioritizing, tracking workload and meeting deadlines.
  • Excellent organizational skills and professionalism
  • Ability to read, comprehend and follow both verbal and written instruction is required.
  • The ability to set daily and weekly work goals is required.
  • The ability to self-direct with high self-accountability is required.
  • Exceptionally high level of attention to detail; extremely well-organized
  • Strong time management skills with a sense of urgency and the ability to prioritize multiple tasks in a fast -paced environment.
  • Exceptional communication skills, both verbal and written; an engaging personality in person and on the phone.
  • Ability to make in person presentations for a variety of audiences.
Bonus if you have:
  • Prior experience with health insurance or Blue Cross Blue Shield of Kansas experience.
Benefits & Perks
  • Base compensation is only one component of your competitive Total Rewards package
  • Incentive pay program (EPIP)
  • Health/Vision/Dental insurance
  • 6 weeks paid parental leave for new mothers and fathers
  • Fertility/Adoption assistance
  • 2 weeks paid caregiver leave
  • 5% 401(k) plan matching
  • Tuition reimbursement
  • Health & fitness benefits, discounts and resources

Posting Close Date

Pay Rate Type
Hourly

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