Front Desk Agent

3 weeks ago


San Diego, United States Howard Johnson San Diego Full time

Job Summary: The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the hotel. Responsibilities Welcomes guests in a friendly, prompt and professional manner. Registers guests, issues room keys, provides information on hotel services and room location, and answers phones in a prompt and courteous manner. Up-sells rooms whenever possible to maximize hotel revenue. Accurately processes all cash and credit card transactions in accordance with established procedures, including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/securing assigned bank. Issues, controls and releases guest safe-deposit boxes. Communicates any outstanding guest requests or issues to management that may require additional monitoring or follow-up. Responds appropriately to guest complaints and makes appropriate service recovery gestures in order to ensure total guest satisfaction. Qualifications 1-2 years customer service experience. Ability to stand for 8 hours. Basic knowledge of computers and software including ability to use e-mail, word processing, spreadsheet software, and hotel management system. Benefits/Perks Excellent benefits include: Medical, dental, life, PTO, and 401k with company match for full-time associates. We offer an excellent travel discount program. Opportunity to grow; we promote from within. Excel Hotel Group is a fully integrated property ownership, management, and development company enjoying exciting growth. We believe that our family-driven culture is the backbone of our company. #J-18808-Ljbffr


  • Front Desk Agent

    2 months ago


    San Diego, United States Royal Inn of La Jolla Full time

    Benefits/Perks Flexible Scheduling Career Advancement Opportunities Competitive Compensation Job Summary We are seeking a positive, friendly Front Desk Agent to provide exceptional service to our hotel guests. The Front Desk Agent will assist guests with the check-in and check-out processes, issue room keys, and process payments. Responsibilities also...

  • Front Desk Agent

    2 months ago


    San Diego, United States Fairmont Full time

    **Front Desk Agent** Fairmont Grand Del Mar Location San Diego, Kalifornien, USA Category Rooms FAIRMONT Posted Date 24/02/2022 **Startdatum :** 21/02/2022 **Front Desk Agent** First impressions are everything! As a Front Desk Agent, you will be the first impression of the guest experience while on property. It is your duty to take care of the guests' needs...

  • Front Desk Agent

    3 months ago


    San Diego, United States IHG Full time

    **Your web browser (Chrome 88) is out of date.** **Front Desk Agent** **Hotel Brand:** InterContinental Hotels **Location:** United States, California, San Diego **Hotel:** InterContinental - San Diego (SANHB) **Job number:** R188746 **Share:** ****Your day to day**** This position will check-in/check-out hotel guests in a timely and professional manner;...

  • Front Desk Agent

    7 days ago


    San Diego, United States RAR Hotel Management Inc Full time $20

    Job DescriptionJob Description** 3pm - 11pm shift availability ** Checking people in and out. Often the first encounter, you understand that your interaction can set the tone for the entire guest experience and impact the entire property! Your genuine warmth and helpful nature enable you to rise to every occasion, from cheerfully greeting the excited family...

  • Front Desk Agent

    3 months ago


    San Diego, United States InnVentures IVI LP Full time

    **Rule #2** Bring a good attitude to work with you every day and take pride in your work! **OUR STORY:** If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and...

  • Front Desk Agent

    4 weeks ago


    San Diego, United States Hampton Inn Del Mar Full time

    Job DescriptionJob DescriptionDescription:Who We Are:Located in northern San Diego, near to Del Mar, the Hampton Inn Del Mar is a 129 room, limited-service hotel. At Hampton, "its our staff, not our stuff" that sets us apart. Our friendly, authentic, caring and thoughtful brand of service is called Hamptonality, and it’s more than a word: It’s who we...

  • Front Desk Agent

    3 months ago


    San Francisco, United States Infinityhotelsf Full time

    **Job Title:** Front Desk Agent **Job Id:** REF101 **Job Location:** San Francisco, California, USA **Experience:** 1 - 1 Years **Department:** Front Office **Salary:** $17.50/Hourly **Job Description:** *A Front Desk Agent is responsible for checking hotel guests in and out of their rooms. They are responsible for ensuring that every single guest has an...

  • Hotel Front Desk Agent

    2 months ago


    San Diego, United States Choice Hotels Full time

    Greeting and engaging all guests while taking personal action to accommodate their individual needs. Creates an unending energetic environment for our guests and team members. Reviews all guest reservations and plans their accommodation accordingly. Hotel, Agent, Front Desk

  • Front Desk Agent

    3 months ago


    San Diego, United States La Valencia Hotel Full time

    Job DescriptionJob DescriptionABOUT US: La Valencia Hotel has been an unforgettable destination since 1926 and a getaway for Hollywood elite in the Golden Era. Perched above the La Jolla Cove cliffs along the sparkling Pacific Ocean, La Valencia offers something for everyone. Intimate and charming, dramatic and unforgettable. La Valencia has been a...

  • Front Desk Agent

    3 months ago


    San Diego, United States Paradise Point Resort & Spa Full time

    Property Description: Paradise Point Resort and Spa is a picturesque, waterfront resort nestled on a private island in San Diego, California, offering a serene and idyllic work environment. As a job applicant, joining the team at Paradise Point Resort and Spa means being part of a premier luxury resort known for its stunning views, lush gardens, and...

  • Front Desk Agent

    2 months ago


    San Diego, United States Best Western San Diego Miramar Full time

    Job Summary: The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently, and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing information and customer service to guests and visitors of the...

  • Front Desk Agent

    4 weeks ago


    San Diego, United States Omni Hotels Full time

    Location: San Diego Hotel With miles of sandy beaches and a year-round average 70-degree temperature, there is no better place to live and work than sunny San Diego! Within this seaside paradise lies the newly renovated, four-star, Omni San Diego Hotel; a place dedicated to providing a superior experience for both associates and guests. Omni San Diegos...

  • Front Desk Agent

    1 month ago


    San Diego, United States Margaritaville Hotel San Diego Gaslamp Quarter Full time

    Property Description: The Margaritaville Hotel San Diego Gaslamp Quarter (previously Hotel Solamar) is the brand's first city-center location on the West Coast, and seamlessly blends the excitement of a metropolitan oasis with the carefree feeling of the islands. Located in the heart of the Gaslamp Quarter, just blocks from Petco Park and the San Diego...

  • Front Desk Agent

    1 month ago


    San Marcos, United States RAR Hotel Management Inc Full time

    Job DescriptionJob DescriptionWe are currently seeking a courteous and highly motivated Front Desk Agent to become a key member of our hotel team. As a Front Desk Agent at the Fairfield by Marriott San Marcos, you will be responsible for providing exceptional customer service to our guests during their stay. Part time 2-3 shifts per week. Must have Holiday...

  • Front Desk Agent

    3 months ago


    San Francisco, United States Crestline Hotels & Resorts Full time

    ** Front Desk Agent** ** Front Desk Agent** ***This position will be working the 3rd shift (10pm to 6pm) Front Desk with Night Audit duties. We are seeking someone who can work at least 4 days/ week can pick up an additional shift to help with coverage as needed. Must be available weekends/holidays*** **Overview** The Front Desk Clerk is responsible for...

  • Front Desk Agent

    3 months ago


    San Diego, United States Lodging Dynamics Full time

    Job DescriptionJob DescriptionLocation: Hilton Garden Inn and Homewood Suites San Diego BaysideAbout Lodging Dynamics: Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics Hospitality Group operates hotels across many states and among several brands, including...

  • Front Desk Agent

    4 months ago


    San Diego, United States Carté Hotel San Diego, a Curio Collection by Hilton Full time

    Job SummaryFront Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and...


  • San Diego, California, United States IHG Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at IHG Hotels & Resorts. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all.Key ResponsibilitiesGuest Check-In/Check-Out: Process...

  • Front Desk Agent

    2 months ago


    San Diego, United States Huntington Hotel Full time

    **Position Title:** Guest Services Associate **Immediate Supervisors Title:** Front Office Supervisor **Overall Responsibilities** * Greet and welcome guest. * Assign rooms and keys. * Keep track of daily scheduled functions and their locations. * Manage all daily arrivals and departures, including groups. * Prepare guest folio and collect payment for visit....

  • Front Desk Agent

    7 days ago


    San Diego, United States Best Western San Diego Miramar Full time

    Benefits: 401(k) matching Dental insurance Health insurance Paid time off Training & development Job Summary The Front Desk Agent is responsible for checking guests in and out of the hotel quickly, efficiently and courteously using the property management system; processing all payments according to established hotel policies and requirements; and providing...