Events Coordinator- Sand Mountain Park and Amphitheater

4 weeks ago

Albertville, United States The Sports Facilities Companies Full time
EVENT COORDINATOR - Sand Mountain Park & Amphitheater

Sports Facilities Management, LLC

LOCATION: Albertville, AL

DEPARTMENT: EVENT

REPORTS TO: EVENTS DIRECTOR

STATUS: FULL-TIME (NON-EXEMPT)

ABOUT THE COMPANY:

Sand Mountain Park & Amphitheater is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Albertville, AL. You will be joining a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Sand Mountain Park & Amphitheater is a member of The Sports Facilities Companies and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY

The Event Coordinator will serve as the SMPA liaison to tournament directors and coaches during sports events/programming/rentals. The Event Coordinator will work closely with internal departments to successfully accomplish these responsibilities.

PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:
  • Directly aligning with the Sand Mountain Park Mission Statement and Core Values
  • Effectively using the facility management software program to ensure internal and external efficiencies; and constantly evaluating how we can make the customer experience better as it relates to adult sports programming
  • Effectively coordinating program registration process
  • Assisting with supervisory responsibilities of part-time team members, including assists/recommending hiring, performs training, scheduling, and supervision of facility operations team members when asked
  • Responsible for detailed communication with internal departments
  • Helping execute various small- and large-scale non-sport events for the facility Helping with operational aspects of Amphitheater events when needed Ensuring guest satisfaction and a high level of guest service by providing timely and clear communication with all SMPA related events
  • Sell tickets for in-person transactions during the week.
  • Day of Coordination of events and meetings
  • Manage day to day operations for front facing work
  • Performing the role of Manager on Duty (MOD) when scheduled
  • Other duties as assigned my management
THE IDEAL CANDIDATE HAS:
  • Experience in managing staff in order to effectively execute a successful event
  • 1-3 years' experience in sports event management is preferred
  • Proven success in managing multiple events at one time
  • Experience with baseball, softball, soccer, football, lacrosse, and swimming events
  • Knowledge of supervisory principles, with an emphasis on working with and training part-time operations team members
  • Experience and success in customer service, leadership, and organization
  • Action-oriented personality with a 'get it done' attitude and proficiency for efficiency
  • Bachelor's degree in Sport Management, Recreation Management, Business, or related field is preferred
MINIMUM QUALIFICATIONS:
  • Flexible work schedule (e.g., nights, weekends, holidays, and long hours) and regular attendance necessary
  • Excellent communication skills, both verbal and written
  • Ability to maintain focus in a high-volume, fast-paced environment
  • Must have excellent guest service skills
  • Must be detail-oriented and have outstanding organizational skills
  • Ability to multi-task and prioritize
  • Ability to remain calm and focused in difficult and stressful situations
  • Must be respectful and friendly to our athletes, members, guests, visitors, spectators, leaders, and fellow Team Members
  • Must work well with others
  • Must take personal initiative for the betterment of the team and facility
  • Commitment to the safety and wellbeing of others
  • Possess current CPR/First Aid/AED certifications or must be willing to obtain them within a specified time period
WORKING CONDITIONS AND PHYSICAL DEMANDS
  • Must be able to lift 40 pounds' waist high
  • May be required to sit or stand for extended periods of time, whether indoors or outdoors, and squat, stoop, or bend into awkward positions while performing job functions
  • Facility has intermittent noise

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