Concessions Shift Leader

**CONCESSIONS SHIFT LEADER**

**Sports Facilities Management, LLC- Sand Mountain Park & Amphitheater**

*LOCATION: Albertville, AL*

**DEPARTMENT: FOOD AND BEVERAGE**

**REPORTS TO: FOOD AND BEVERAGE MANAGER**

**STATUS: PART-TIME (NON-EXEMPT)**

**ABOUT THE COMPANY:**

The Sports Facilities Companies (SFC) are the Nation's leading resources for the management and development of sports, recreation, wellness, and events facilities. As a turn-key solution for community leaders and developers alike, SFC services span the gamut of sports and recreation needs from sports tourism & recreation master planning, program planning, and feasibility through professional facility management services. Our 30+ managed venues and 1500+ team members, represented by the SF Network, welcome more than 25 million guest visits and produce over $250 million in economic impact each year.

SFC was awarded national and regional recognition as a Top Workplace by Tampa Bay Business Journal in 2022 and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

is a sports, leisure, wellness and entertainment venue with 16 tennis courts, 14 outdoor turf fields, a 6,000+ person capacity amphitheater, an 8-lane indoor competition pool, an outdoor water park, playgrounds, an RV park, and a 103,000-square-foot community recreation center that will include hardwood courts, a 2-story fitness center, concessions, locker rooms and conference/party rooms.

**POSITION SUMMARY**

The Shift Leader will effectively manage all aspects of a Food & Beverage Concession Area for SMPA. This position is responsible for delivering an exceptional food, beverage, and service experience for all our guests.

**PRIMARY RESPONSIBILITIES WILL INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING:**

* Directly align with the Sand Mountain Park Mission Statement and Core Values

* Manage the daily production, preparation & presentation of all food for the facility's concessions and special events to ensure quality consistent product is produced that meets SMPA standards

* Assist in training, mentoring, and supervising all food & beverage Team Members

* Open, supervise, operate, and close concessions locations throughout SMPA

* Monitor quality control constantly

* Assist F&B Manager and Assistant F&B Manager in weekly and monthly inventory counting

* Effectively manage all cooler, freezer, and dry storage areas in assigned Concession Area

* Ensure highest levels of food safety & sanitation are being maintained

* Communicate kitchen equipment repair needs in a timely manner

* Operationally manage Health and Safety practices to ensure inspection compliance that result in A scores

* Record information about inventory and health practices

* Effectively manage customer complaints and suggestions

* Complete special projects and daily assignments as directed by F&B and Assistant F&B Managers

* Effectively manage the food & beverage aspect of a Concession Area during SMPA events

* Manage the efficient use of supplies during events

* Effectively train, develop, and hold hourly Team Members accountable

**THE IDEAL CANDIDATE HAS:**

* Proven success of effective leadership in a high-volume concessions/food & beverage environment

* Experience and success in supervising staff in order to effectively execute a successful shift

* Experience and success in customer service and leadership

* Action-oriented personality with a 'get it done' attitude and proficiency for efficiency

**MINIMUM QUALIFICATIONS:**

* Must be at least 21 years old

* 2+ years of food & beverage experience in a leadership role

* Food Safety Manager and ServSafe Certifications are preferred

* Requires good communication skills, both verbal and written

* Must have strong leadership and mathematical skills

* Must be detail-oriented and have outstanding organizational skills

* Ability to maintain focus in a high-volume, fast paced environment

* Must be able to work under pressure, be decisive, and work well in a group setting

* Ability to motivate employees and prioritize

* Must be able to work irregular shifts to include nights, weekends, holidays as needed

**WORKING CONDITIONS AND PHYSICAL DEMANDS**

* Must be able to lift 50 pounds waist high

* May be required to sit or stand for extended periods of time whether indoors or outdoors, and squat, stoop, bend, carry, lift, pull, and push

* Will be required to operate a computer

* Facility has intermittent noise