Tenant Coordinator

3 weeks ago

Palo Alto, United States Hudson Pacific Properties Full time

At Hudson Pacific Properties, we provide best-in-class office space to the biggest names in tech and media (i.e., Netflix & Amazon), and we're seeking a Tenant Coordinator to support our premier properties in Palo Alto CA. The Tenant Coordinator serves as a key point of contact for tenants, vendors, and visitors and manages many aspects of day-to-day office operations. From responding to tenant requests to handling building access, this role requires a customer-focused team player who can keep many important details organized amidst a fast-paced, dynamic environment.

What Youll Do

  • Provide customer service and hospitality to tenants, vendors, and visitors including coordinating building access.
  • Build rapport and relationships with tenants including greeting them as they arrive and promptly responding to tenant requests.
  • Handle key aspects of office operations including administering signage program, ordering office supplies, and processing mail and tenant billings.
  • Keep information accurate for buildings, leases, contacts, and emergency procedures.
  • Prepare and distribute invoices, tenant memos, rent statements, newsletters, and tenant welcome packages.
  • Process invoices in Yardi system, including tracking, coding, and comparing them with the budget and purchase orders.
  • Track and upload Certificates of Insurance including requesting them and following up on any issues with the tenant or vendor.
  • Collaborate with building operations teams to address tenant work orders.
  • Provide customer service and hospitality to tenants, vendors, and visitors including coordinating building access.
  • Build rapport and relationships with tenants including greeting them as they arrive and promptly responding to tenant requests.
  • Handle key aspects of office operations including administering signage program, ordering office supplies, and processing mail and tenant billings.
  • Keep information accurate for buildings, leases, contacts, and emergency procedures.
  • Prepare and distribute invoices, tenant memos, rent statements, newsletters, and tenant welcome packages.
  • Process invoices in Yardi system, including tracking, coding, and comparing them with the budget and purchase orders.
  • Track and upload Certificates of Insurance including requesting them and following up on any issues with the tenant or vendor.
  • Collaborate with building operations teams to address tenant work orders.
What Youll Need
  • Interest or experience in real estate.
  • 2+ years of administrative experience in a corporate environment.
  • Bachelors Degree preferred.
  • Strong proficiency in Microsoft Excel, Word and Power Point.
  • Excellent communication and interpersonal skills.
  • Ability to multi-task with a customer focused approach.
  • Availability to work onsite Monday-Friday 8am-5pm.
Salary Range: $25.00 to $32.00 an hour USD (subject to relevant experience)


About Us
Hudson Pacific Properties (NYSE: HPP) is a real estate investment trust serving dynamic tech and media tenants in global epicenters for these synergistic, converging and secular growth industries. Hudson Pacifics unique and high-barrier tech and media focus leverages a full-service, end-to-end value creation platform forged through deep strategic relationships and niche expertise across identifying, acquiring, transforming and developing properties into world-class amenitized, collaborative and sustainable office and studio space.

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