Parts and Order Status Customer Service

2 months ago


Lenexa, United States Blackmore and Glunt, Inc. Full time

Are you looking for a full-time position that offers a great work-life balance and competitive compensation? Do you favor a relaxed, collaborative office environment over corporate stuffiness? Come join a family-owned company whose mission is to provide excellent customer service to the building trades backed by a 70-year legacy of integrity.

Description of Role: Candidate will assist customer to identify and quote price and availability on all required OEM parts for all brands represented by Blackmore and Glunt. Candidate will also quote part numbered whole goods to customers. Candidate will provide order status updates to fellow employees and customers as directed. Candidate shall interact with external customers and vendors in a professional manner at all times while answering questions or resolving disputes. Candidate will work in a team environment to provide excellent customer service.

Duties:

  • In person role.
  • Provide OEM part and whole good quotations for Blackmore and Glunt products as requested by Blackmore and Glunt staff and customers.
  • Assist fellow employees, wholesalers, and contractors by providing parts breakdowns, costs, and availability.
  • Read exploded parts view and paper/online price books.
  • Maintain job quote log in the Blackmore and Glunt customer relationship manager (CRM) software.
  • Track order status and confirm deliveries.
  • Become proficient in company computer-based business systems and equipment quotation and selection programs.
  • Assist customers with technical issues and system problems.
  • Attend internal and external systems/product training as required. This requires some travel by airplane and stays over several nights.
Compensation: $21/hr

Benefits (handbook supersedes below if discrepancies exist).
  • Employee receives 2 weeks paid vacation, 1 week of sick leave, and 1 week of personal time accrued throughout the year.
  • Eligible to participate in company health insurance plan. Company pays ~1/2 of premium.
  • After meeting certain eligibility requirements, employee is eligible to receive mandatory Safe Harbor and discretionary Profit Sharing around 7/15 of each year. Subject to vesting schedule.
  • After meeting certain eligibility requirements, eligible to contribute to company-sponsored, participant-directed, 401k/Roth 401k plan.
  • After meeting certain eligibility requirements, employee is automatically enrolled in disability plan. This is paid by employee, but employee is "grossed up" for this benefit.
  • Eligible to participate in health and child care FSA. Eligible to enroll in identity theft protection at no charge.


  • Lenexa, Kansas, United States Blackmore and Glunt, Inc. Full time

    Job OverviewBlackmore and Glunt, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, assisting with parts and order status inquiries, and ensuring timely resolution of customer issues.Key...


  • Lenexa, United States Nautical Manufacturing and Fulfillment Full time

    Position Overview: Nautical Manufacturing & Fulfillment is seeking an organized and proactive Customer Service Representative (CSR) who will play a key role in delivering exceptional service and efficient order processing. The CSR will communicate with customers and project managers to ensure accurate, timely, and professional order handling and will act as...


  • Lenexa, United States Nautical Manufacturing and Fulfillment Full time

    Position Overview:Nautical Manufacturing & Fulfillment is seeking an organized and proactive Customer Service Representative (CSR) who will play a key role in delivering exceptional service and efficient order processing. The CSR will communicate with customers and project managers to ensure accurate, timely, and professional order handling and will act as...


  • Lenexa, United States Nautical Manufacturing and Fulfillment Full time

    Position Overview:Nautical Manufacturing & Fulfillment is seeking an organized and proactive Customer Service Representative (CSR) who will play a key role in delivering exceptional service and efficient order processing. The CSR will communicate with customers and project managers to ensure accurate, timely, and professional order handling and will act as...


  • lenexa, United States Nautical Manufacturing and Fulfillment Full time

    Position Overview:Nautical Manufacturing & Fulfillment is seeking an organized and proactive Customer Service Representative (CSR) who will play a key role in delivering exceptional service and efficient order processing. The CSR will communicate with customers and project managers to ensure accurate, timely, and professional order handling and will act as...


  • Lenexa, United States Networks Connect Professional Staffing Full time

    Are you seeking a full-time role with excellent work-life balance and competitive pay? Do you prefer a relaxed, collaborative office atmosphere over corporate rigidity? Join a well-established, family-owned company with a mission of delivering outstanding customer service to the building trades, backed by decades of integrity. Role Overview In this role,...


  • Lenexa, United States Networks Connect Professional Staffing Full time

    Are you seeking a full-time role with excellent work-life balance and competitive pay? Do you prefer a relaxed, collaborative office atmosphere over corporate rigidity? Join a well-established, family-owned company with a mission of delivering outstanding customer service to the building trades, backed by decades of integrity. Role Overview In this role,...


  • Lenexa, United States Networks Connect Professional Staffing Full time

    Are you seeking a full-time role with excellent work-life balance and competitive pay? Do you prefer a relaxed, collaborative office atmosphere over corporate rigidity? Join a well-established, family-owned company with a mission of delivering outstanding customer service to the building trades, backed by decades of integrity. Role Overview In this role,...


  • Lenexa, United States Networks Connect Professional Staffing Full time

    Are you seeking a full-time role with excellent work-life balance and competitive pay? Do you prefer a relaxed, collaborative office atmosphere over corporate rigidity? Join a well-established, family-owned company with a mission of delivering outstanding customer service to the building trades, backed by decades of integrity.Role OverviewIn this role,...


  • Lenexa, United States Networks Connect Professional Staffing Full time

    Are you seeking a full-time role with excellent work-life balance and competitive pay? Do you prefer a relaxed, collaborative office atmosphere over corporate rigidity? Join a well-established, family-owned company with a mission of delivering outstanding customer service to the building trades, backed by decades of integrity.Role OverviewIn this role,...


  • lenexa, United States Networks Connect Professional Staffing Full time

    Are you seeking a full-time role with excellent work-life balance and competitive pay? Do you prefer a relaxed, collaborative office atmosphere over corporate rigidity? Join a well-established, family-owned company with a mission of delivering outstanding customer service to the building trades, backed by decades of integrity.Role OverviewIn this role,...


  • Lenexa, United States Rally House Full time

    Rally House is a specialty retail store that carries all things local! We are looking for people who are enjoy working for a growing organization, as we currently operate 250+ stores nationwide, with many more to come! You will enjoy an exclusive store discount when you join our team. Apply today and be part of our growth! Seeking team members with...


  • Lenexa, United States Crown Equipment Full time

    Answer and process incoming parts calls from customers and service technicians. Pull orders, receive and put up stock. Order parts and develop relationships with Crown factory and outside vendors. Enhance customer retention by monitoring customer sat Customer Care, Representative, Parts, Inventory Control, Customer, Manufacturing, Retail


  • Lenexa, United States Kocher and Beck Full time

    Job DescriptionJob DescriptionDescription:Kocher + Beck USA, L.P., located in Lenexa, KS, is seeking enthusiastic candidates who enjoy a fast-paced environment to join our team! At Kocher + Beck, we believe that delivering our quality products is the result of having the best team. Take this opportunity to join our growing business and contribute to a...


  • Lenexa, United States Thermo Fisher Scientific Full time

    Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Job Description Job Summary: Responsible for inbound call traffic into Thermo Fisher Microbiology Division (MBD) Customer Service from internal and external customers in a contact center environment. Provide accurate and timely order entry, schedule agreement support and...


  • Lenexa, United States P1 Service, LLC. Full time

    P1 Service, LLC, is seeking a Dispatch Service Coordinator for our Lenexa, KS office.   The work schedule for this position has some flexibility, generally 8:00am – 5:00pm, Monday thru Friday.Join our P1 Team!P1 Service, LLC., part of the BCTS family of facility solutions providers, provides customers with the best in HVAC, mechanical, electrical, and...


  • Lenexa, United States P1 Service, LLC. Full time

    P1 Service, LLC, is seeking a Dispatch Service Coordinator for our Lenexa, KS office.   The work schedule for this position has some flexibility, generally 8:00am - 5:00pm, Monday thru Friday.Join our P1 Team!P1 Service, LLC., part of the BCTS family of facility solutions providers, provides customers with the best in HVAC, mechanical, electrical, and...


  • Lenexa, United States Rally House Full time

    Rally House is a specialty retail store that carries all things local! We are looking for people who are enjoy working for a growing organization, as we currently operate 250+ stores nationwide, with many more to come! You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match,...


  • Lenexa, Kansas, United States Overland Park Regional Medical Center Full time

    About the RoleWe are seeking a highly skilled Customer Service Registrar to join our team at Overland Park Regional Medical Center. As a Customer Service Registrar, you will be responsible for timely and accurate patient registration, interviewing patients to obtain all necessary account information, and verifying insurance coverage.Key...


  • Lenexa, Kansas, United States Advance Auto Parts Full time

    Key Responsibilities: Safely deliver parts to customers as needed Pick and stage parts for customer orders Pick up returns and cores Drop off weekly / monthly sales flyer Perform daily collection of credit accountsWhy Choose Us: At Advance Auto Parts, we're committed to providing exceptional customer service and ensuring the safe delivery of parts to our...