Parts and Order Status Customer Service

7 days ago


Lenexa, United States Blackmore and Glunt, Inc. Full time

Are you looking for a full-time position that offers a great work-life balance and competitive compensation? Do you favor a relaxed, collaborative office environment over corporate stuffiness? Come join a family-owned company whose mission is to provide excellent customer service to the building trades backed by a 70-year legacy of integrity.

Description of Role: Candidate will assist customer to identify and quote price and availability on all required OEM parts for all brands represented by Blackmore and Glunt. Candidate will also quote part numbered whole goods to customers. Candidate will provide order status updates to fellow employees and customers as directed. Candidate shall interact with external customers and vendors in a professional manner at all times while answering questions or resolving disputes. Candidate will work in a team environment to provide excellent customer service.

Duties:

  • In person role.
  • Provide OEM part and whole good quotations for Blackmore and Glunt products as requested by Blackmore and Glunt staff and customers.
  • Assist fellow employees, wholesalers, and contractors by providing parts breakdowns, costs, and availability.
  • Read exploded parts view and paper/online price books.
  • Maintain job quote log in the Blackmore and Glunt customer relationship manager (CRM) software.
  • Track order status and confirm deliveries.
  • Become proficient in company computer-based business systems and equipment quotation and selection programs.
  • Assist customers with technical issues and system problems.
  • Attend internal and external systems/product training as required. This requires some travel by airplane and stays over several nights.
Compensation: $21/hr

Benefits (handbook supersedes below if discrepancies exist).
  • Employee receives 2 weeks paid vacation, 1 week of sick leave, and 1 week of personal time accrued throughout the year.
  • Eligible to participate in company health insurance plan. Company pays ~1/2 of premium.
  • After meeting certain eligibility requirements, employee is eligible to receive mandatory Safe Harbor and discretionary Profit Sharing around 7/15 of each year. Subject to vesting schedule.
  • After meeting certain eligibility requirements, eligible to contribute to company-sponsored, participant-directed, 401k/Roth 401k plan.
  • After meeting certain eligibility requirements, employee is automatically enrolled in disability plan. This is paid by employee, but employee is "grossed up" for this benefit.
  • Eligible to participate in health and child care FSA. Eligible to enroll in identity theft protection at no charge.


  • Lenexa, Kansas, United States Blackmore and Glunt, Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, assisting with parts and order status inquiries, and ensuring timely resolution of customer issues.Key...


  • Lenexa, Kansas, United States Blackmore and Glunt, Inc. Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesAssist customers...


  • Lenexa, Kansas, United States Smith & Loveless Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service and Parts Specialist to join our team at Smith & Loveless. As a key member of our Parts Department, you will be responsible for providing exceptional customer service, managing customer requests, and ensuring timely and accurate processing of parts orders.Key...


  • Lenexa, United States Crown Equipment Full time

    Answer and process incoming parts calls from customers and service technicians. Pull orders, receive and put up stock. Order parts and develop relationships with Crown factory and outside vendors. Enhance customer retention by monitoring customer sat Customer Care, Representative, Parts, Inventory Control, Customer, Manufacturing, Retail


  • Lenexa, United States Kocher and Beck Full time

    Description:Kocher + Beck USA, L.P., located in Lenexa, KS, is seeking enthusiastic candidates who enjoy a fast-paced environment to join our team! At Kocher + Beck, we believe that delivering our quality products is the result of having the best team. Take this opportunity to join our growing business and contribute to a family-owned business known for its...


  • Lenexa, United States Kocher and Beck Full time

    Job DescriptionJob DescriptionDescription:Kocher + Beck USA, L.P., located in Lenexa, KS, is seeking enthusiastic candidates who enjoy a fast-paced environment to join our team! At Kocher + Beck, we believe that delivering our quality products is the result of having the best team. Take this opportunity to join our growing business and contribute to a...


  • Lenexa, United States Smith & Loveless Full time

    ** Smith & Loveless Inc.** ** Customer Service Representative** Lenexa, KS 66215 Then apply today and join a continually stable, successful, family-owned business with an eye toward ***Protecting water. Protecting People.*** Smith & Loveless is a design-build manufacturer of wastewater pumping systems and treatment plants for municipalities and industrial...


  • Lenexa, United States P1 Service, LLC. Full time

    P1 Service, LLC, is seeking a Dispatch Service Coordinator for our Lenexa, KS office.   The work schedule for this position has some flexibility, generally 8:00am – 5:00pm, Monday thru Friday.Join our P1 Team!P1 Service, LLC., part of the BCTS family of facility solutions providers, provides customers with the best in HVAC, mechanical, electrical, and...


  • Lenexa, Kansas, United States Morgan Hunter Companies Full time

    Customer Service RepresentativeMorgan Hunter Companies is seeking a detail-oriented Customer Service Representative to join their team. This role involves processing customer orders, resolving issues, and ensuring timely delivery for national retailers and key clients.Key Responsibilities:Process, track, and monitor customer sales orders from entry to...


  • Lenexa, Kansas, United States Genuine Parts Company Full time

    We are seeking a highly skilled and knowledgeable Automotive Parts Specialist to join our team at Genuine Parts Company. As a key member of our retail store team, you will be the face of our company and the go-to person for all automotive needs. You will be responsible for providing exceptional customer service, answering auto parts questions, and using your...


  • Lenexa, Kansas, United States Morgan Hunter Full time

    Customer Service RepresentativeMorgan Hunter is seeking a detail-oriented Customer Service Representative to join their team. This role involves processing customer orders, resolving issues, and ensuring timely delivery for national retailers and key clients.The ideal candidate will have strong communication skills, a proactive attitude, and the ability to...


  • Lenexa, United States Life Technologies (Thermo Fisher Scientific) Full time

    Work ScheduleStandard (Mon-Fri)Environmental ConditionsOffice Job Description Job Description Job Summary: Responsible for inbound call traffic into Thermo Fisher Microbiology Division (MBD) Customer Service from internal and external customers in a contact center environment. Provide accurate and timely order entry, schedule agreement support and...


  • Lenexa, United States Thermo Fisher Scientific Full time

    Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Job Description Job Summary: Responsible for inbound call traffic into Thermo Fisher Microbiology Division (MBD) Customer Service from internal and external customers in a contact center environment. Provide accurate and timely order entry, schedule agreement support and...


  • Lenexa, Kansas, United States Splintek Inc Full time

    Job SummarySplintek Inc is seeking a highly motivated and customer-focused Customer Service Associate to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers through various communication channels.Key ResponsibilitiesRespond to customer inquiries and...


  • Lenexa, United States Industrial Fumigant Company LLC Full time

    ** Customer Service Representative** **Job Category****:** Customer Service **Requisition Number****:** IFCI504370 Showing 1 location **Job Details** **Description** **Industrial Fumigant Company (IFC) provides pest management solutions to the commercial food industry.** Under the general direction of the Customer Service Manager, the Customer Service...


  • Lenexa, Kansas, United States Thermo Fisher Scientific Full time

    Job Summary:As a Customer Service Representative II at Thermo Fisher Scientific, you will be responsible for handling inbound call traffic into the Microbiology Division's Customer Service team. Your primary goal will be to provide accurate and timely order entry, schedule agreement support, and resolutions to external and internal customers. You will handle...


  • Lenexa, Kansas, United States Industrial Fumigant Company LLC Full time

    Job SummaryIndustrial Fumigant Company LLC is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key ResponsibilitiesField phone calls and...

  • Customer Service

    4 months ago


    Lenexa, United States MCKEEVER ENTERPRISES INC Full time

    Job DescriptionJob DescriptionDescription:Customer Service Overview To be the advocate for our customers and consistently meet their expectations by providing a friendly, helpful, easy and safe shopping experience. Responsible for projecting oneself in a professional manner and maintaining a neat and clean work area at all times. Responsible for accurately...


  • Lenexa, Kansas, United States Splintek Inc Full time

    About the RoleSplintek Inc is a leading manufacturer of high-quality healthcare products, and we're seeking a highly skilled Customer Service Representative to join our team.Key ResponsibilitiesProvide exceptional customer service and support to our clients, responding to their inquiries and resolving any issues in a timely and professional manner.Develop...


  • Lenexa, Kansas, United States Staples Full time

    **Job Summary**As a Retail Sales Print Associate at Staples, you will be part of a dynamic team that is focused on delivering exceptional customer service and solutions to customers' print needs. You will be responsible for providing expert advice and assistance to customers in the Print Solutions department, utilizing your knowledge of print and production...