Integrated Logistics Operations Specialist
2 weeks ago
Are you thinking about improving your career development and your professional growth? We invite you to join one of the most successful international logistics organizations here at Kuehne+Nagel. Our Seattle branch is looking for a new Integrated Logistics Operations Specialist to join our Integrated Logistics team.
Your Role
As our Integrated Logistics Operations Specialist, you will be coordinating and planning customer orders and shipments, managing customer inquiries regarding visibility and status of shipments, handling ad hoc requests, and performing general operational customer service.
This position will be located at a customer facility while reporting into Kuehne + Nagel Management, also on-site at a customer facility. You will work in close cooperation and alignment with the applicable on-site customer roles as well as with Kuehne+Nagel roles both on site and in other Kuehne+Nagel locations, both in region and globally.
Your Responsibilities
Manage customer site activities under direct supervision
Execute Standard Operations Procedures and Work Instructions, maintaining service level agreements for our client
Collaborate with on-site and off-site Kuehne + Nagel roles, and represent us in relevant meetings
Resolve medium to high business issues involving parties like IT and regional/global LCCs
Report escalations and potential issues timely for successful operational execution
Identify and propose new business and service opportunities for our operational functions
Participate and execute User Acceptance Testing related to all new client activity
Participate in Quality audits and work towards increasing operational productivity
Your Skills and Experiences
Bachelors’ University degree in Business / Supply Chain
3+ years in logistics, particularly in Air, Sea, or Road
Experience within the 4PL model is beneficial
Operational Planning and Customer Service background
Understanding of Transport Management Systems
Proficient in MS Suite
Good Reasons to Join
At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $60,000 and $70,000. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.
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