Clerk, Medical Office
1 week ago
Essential Role:
Provides critical support to staff in the medical office by supplying accurate and timely maintenance of patient medical records, keeping them current and the timely closing of patient files on completion of treatment as well as responding to and processing all medical records requests.
Duties & Responsibilities:
* Maintains the medical record files; sorts, files and collates information; files into the correct patient medical records file within EMR system in the appropriate sequence and in accordance with established procedures.
* Assigns medical problems as priority for scheduled appointments per established procedures.
* Process and label documents. Scan, process and label forms into the patient chart.
* Processes requests for information from outside sources in a prompt fashion, including answering phones and corresponding with outside entities to receive or send information.
* Examines patient medical records for completeness and ensures all required information is included.
* Classify faxed documents according to document class (or subclass) and to record information that identifies the document.
* Update current records based on information requested for upcoming appointments.
* Ensures that all required documents and releases are included in all patient charts.
* Maintains admission and discharge records.
* Perform routine clerical tasks.
* Work collaboratively with others across the organization to achieve shared objectives.
* Processes release of information requests.
* Prepares routine correspondence; and electronically file appropriate correspondence, reports, etc. in patient charts.
* Maintains patient confidentiality at all times.
* All other duties as assigned.
Minimum Qualifications:
* One year experience in medical general office environment preferred.
* Demonstrates a courteous, caring and understanding attitude toward patients and fellow employees and presents a positive image.
* Knowledge of documentation and legal issues mandated by HIPAA.
* Ability to provide instructions or guidance and communicate effectively.
* Ability to work as a team.
* General Office skills including filing, organizing, etc.
* Must be able to communicate in English, both verbally and in writing and possess sufficient communication skills to perform the tasks required.
* Proficient in information management programs and MS Office.
* Outstanding communication and interpersonal abilities.
* Strong attention to detail with excellent organizational skills.
* Customer service experience helpful.
Why Join Us?
At Shore Physicians Group, we work hard and take pride in accomplishing our mission statement of "Treating People Well". We are looking for employees who strive to be the best in their field and enjoy exchanging knowledge in an interactive environment.
Shore Physicians Group offers a professional, enjoyable work environment and generous benefits including:
* 401(k)
* Medical/Dental/Vision insurance
* Life insurance
* Paid time off
* Tuition reimbursement
* Certification reimbursement
* Referral incentive program
* Local community employee discounts
* Free Onsite Parking
Additional Information:
* To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required.
* This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.
* Shore Physicians Group is an Equal Opportunity Employer.
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