Client Solutioning Specialist

4 days ago

Sacramento, California, United States ABM Industries Full time
Job Description

Client Solutioning Specialist (Data Center & Power) - Job Description

The Client Solutions Specialist will be a key member of ABM's Mission Critical Solutions (MCS) Business Capture (BC) process. The primary goal is to enable the MCS organization to provide timely and high-quality responses to customer requests for information (RFIs), proposals (RFPs), and quotes (RFQs).

Pay:

$60,000.00 - $106,600.00

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data.

You may be eligible to participate in a Company incentive or bonus program.

Primary Responsibilities:

The Client Solutions Specialist utilizes the BC process for developing timely, high-quality responses to major client requests by simultaneously working with various internal groups to:
Prioritize any opportunity by assessing the quality of the opportunity using a Go/No Go matrix tool.
Establish the path forward using a Plan to Complete template and ensure no deadlines are missed.
Establish an opportunity-specific SharePoint site for maintaining and sharing pertinent documents.
Build internal consensus on the strategic approach to winning each opportunity, including identifying any synergies to be captured or discounts to be offered.
Coordinate our clarifying questions and site visits regarding the client's request.
Coordinate an operational review of the scope of work to determine what ABM will self-perform and where subcontractors will be utilized. Assist and coordinate getting specific quotes from subcontractors.
Develop staffing plans (onsite teams and corporate support) for each site in conjunction with operations, including identifying potential collaboration with other ABM organizations and branches.
Determine where union and non-union labor will be required and obtain copies of relevant collective bargaining agreements (CBA) to model the financials for where union labor is required.
Develop non-union employee costs in conjunction with human resources and using various salary surveys and review with operations to ensure talent can be secured at the projected salaries.
Develop financial projections for the opportunity (see list of items to consider below).
Coordinate legal review of any draft master services agreements or terms and conditions.
Coordinate credit review by requesting Dunn & Bradstreet (D&B) reports for finance to review.
Coordinate insurance review to ensure requirements are met and added costs included if needed.
Develop technical proposal and complete pricing templates provided.
Coordinate the development of response to questionnaires across the organization.
Ensure full management approval (operations, financial, credit, insurance, legal, and strategic) prior to final document submission.
Ultimately responsible for ensuring the quality and timely submission of ABM's response documents.
Coordinate the development of follow-up responses such as formal presentations and answers to client's further questions or information needs.
Assist in finalizing any contracts, including drafting and editing scopes of work as well as key performance indicators (KPIs).
Assist in the transition of the opportunity from sales to operations, including developing final financials based on the actual contract.

Other Duties:
Assist the sales organization with responses to smaller requests from customers for information, proposals, and quotes.
Participate in industry events with sales and marketing to remain engaged in opportunities.
Assist the BC team in maintaining a library of language used in prior customer responses to ease and speed the development of responses to new customer requests (reduce turnaround times).
Assist in the development of marketing collateral such as project summaries and detailed references.
Assist in developing new language and content as needed for responding to the customer's requests.
Be the 'Mission Critical Expert' and support ABM's broader Deal Desk on larger corporate pursuits that include mission-critical operations or infrastructure as well as opportunities requiring security clearances.

Skills Required:
Strong project management and organizational skills.
Ability to develop and articulate a clear value proposition for each proposal.
Ability to develop high-quality written proposals.
Knowledge of account operations and staffing levels.
Ability to develop detailed financial projections.
Ability to garner management approval for each opportunity.
Strong communication skills, being completely comfortable presenting to senior management internally and with customers, as well as excellent technical writing skills.
Strong computer and graphic skills as deadlines may require the Specialist to complete various administrative tasks in order to ensure timely submission.
Must be flexible in terms of work schedules as the workload is more dependent upon deadlines set by customers instead of internally or by oneself.

Financial Projections (pricing submissions) to include:

Employee Costs:
Base Wages and Bonuses

Union (get copies of a relevant CBA)
Non-Union (get salary survey from HR)

Burden / Additional Benefits
Overtime due to shift schedules
PTO Coverage
Shift Schedules & Differentials
Holiday Coverage

Other Direct Employee Costs:
Uniforms and Personal Protection Equipment
Computer and Cellphones (smart devices)
Tools and Support Vehicles (if needed)

Other Costs:
Subcontractor quotes and costs
Consumables such as belts, filters, and hoses (based on an equipment list provided by the client)
Maintaining replacement/spare parts
Technology Platform such as using ABM's CMMS

Other Account Costs:
Corporate support needed (a portion of operations, finance, safety, and other resources)
Annual travel costs by management to support the team
Transition/Setup Costs
Other Costs/Contingency

Financial Projections:
Yearly Revenues (price to clients)
Yearly Expenses (cost to ABM)
Estimated Gross Margin

  • Client Solutioning Specialist

    23 hours ago

    Sacramento, California, United States ABM Industries Full time

    Job DescriptionClient Solutioning Specialist (Data Center & Power) - Job DescriptionThe Client Solutions Specialist will be a key member of ABM's Mission Critical Solutions (MCS) Business Capture (BC) process. The primary goal is to enable the MCS organization to provide timely and high-quality responses to customer requests for information (RFIs), proposals...

  • Payroll Specialist

    4 days ago

    Sacramento, California, United States Pacific Staffing Employment Specialist Full time

    We are currently seeking a Payroll Specialist to join a well-established and stable social services organization located in Sacramento. Our client is dedicated to providing essential human rights services within the community, fostering a deeply incl Payroll Specialist, Payroll, Accounting, Specialist, Processing, Operations, Staffing

  • Client Solutions Lead

    8 hours ago

    Sacramento, California, United States Woodard & Curran, Full time

    Job Description:">As a Senior Client Manager at Woodard & Curran, you will play a critical role in driving growth in our municipal engineering water services practice. You will be responsible for developing and directing client relationships, identifying business development opportunities, and leading bid and proposal efforts.">The ideal candidate will have...

  • Client Solutions Development Manager

    15 hours ago

    Sacramento, California, United States ABM Industries Full time

    Job DescriptionThe Client Solutions Specialist will be responsible for developing timely, high-quality responses to major client requests by working with various internal groups. This includes prioritizing opportunities, establishing the path forward, and ensuring management approval prior to final document submission.Main ResponsibilitiesOpportunity...

  • Client Solutions Associate

    2 weeks ago

    Sacramento, California, United States Resource Environmental Solutions Full time

    OverviewDid you know that RES' West Team is expanding? In the last year, our West Region alone has gone from 40 employees to over 60. Now, we are looking for a Client Solutions Associate for our Sacramento, CA office, with options of operating remotely from nearby, including Reno, NV, the Bay Area, CA, and anywhere in California and Southern Oregon.The...

  • Client Solutions Associate

    3 weeks ago

    Sacramento, California, United States Resource Environmental Solutions Full time

    OverviewDid you know that RES' West Team is expanding? In the last year, our West Region alone has gone from 40 employees to over 60. Now, we are looking for a Client Solutions Associate for our Sacramento, CA office, with options of operating remotely from nearby, including Reno, NV, the Bay Area, CA, and anywhere in California and Southern Oregon.The...

  • Client Solutions Manager

    3 weeks ago

    Sacramento, California, United States Resource Environmental Solutions Full time

    OverviewThe RES West team has gone from 40 employees to almost 60 in under a year, and is now looking for an additional Client Solutions Manager to drive sales and deliver comprehensive ecological solutions to clients across California, with a focus on Southern California. How will you do it? In collaboration with many external and internal stakeholders, you...

  • Client Solutions Manager

    4 weeks ago

    Sacramento, California, United States Resource Environmental Solutions Full time

    OverviewThe RES West team has gone from 40 employees to almost 60 in under a year, and is now looking for an additional Client Solutions Manager to drive sales and deliver comprehensive ecological solutions to clients across California, with a focus on Southern California. How will you do it? In collaboration with many external and internal...

  • Automation Solutions Specialist

    3 days ago

    Sacramento, California, United States B W Design Group Inc Full time

    About UsB W Design Group Inc is a renowned system integrator, recognized as a top company in the industry. We offer innovative solutions to our clients and empower them to make critical changes that improve their performance and realize their most important goals.Job DescriptionWe are seeking an experienced Controls Engineer to join our Control System...

  • Client Solutions Expert

    19 hours ago

    Sacramento, California, United States ABM Industries Full time

    Job Overview: As a Client Solutions Expert at ABM Industries, you will play a key role in the Mission Critical Solutions (MCS) Business Capture process. Your primary goal will be to enable timely and high-quality responses to customer requests for information (RFIs), proposals (RFPs), and quotes (RFQs). Key Responsibilities: Develop comprehensive proposal...

  • Marketing Solutions Specialist

    8 hours ago

    Sacramento, California, United States AEG Full time

    Why Work With Us: At Playfly Sports, we offer a unique opportunity to work with a leading sports marketing and media company. As a Marketing Solutions Specialist, you will play a critical role in helping us deliver outcome-based solutions to our clients. You will work closely with the General Manager and other team members to develop and execute a sales...

  • IT Solutions Specialist

    2 days ago

    Sacramento, California, United States State of California Full time

    Job DescriptionWe are looking for a skilled IT Solutions Specialist to join our team. As an IT Solutions Specialist, you will be responsible for providing technical expertise and support to ensure the effective operation of our IT systems.Key ResponsibilitiesProvide technical expertise and support to ensure the effective operation of our IT systems.Develop...

  • Client Solutions Representative

    2 days ago

    Sacramento, California, United States Hearst Television Inc Full time

    Job Opportunity">We are seeking a skilled Account Executive to join our team at Hearst Television Inc. As an Account Executive, you will be responsible for selling advertising solutions to local businesses and agencies.>About the Role">">Achieve revenue goals across multiple platforms>Drive new business through prospecting and research>Cultivate local...

  • Client Acquisition Specialist

    4 days ago

    Sacramento, California, United States Alvearium Marketing Full time

    As a Client Acquisition Specialist at Alvearium Marketing, you'll play a critical role in driving revenue growth through strategic planning and execution. We're seeking a results-driven individual who can develop and implement customized sales strategies that meet the unique needs of our clients.About UsAlvearium Marketing specializes in providing...

  • Technical Solutions Specialist

    20 hours ago

    Sacramento, California, United States ABM Industries Full time

    **Job Description**The Client Solutions Specialist will be a key member of ABM's Mission Critical Solutions (MCS) Business Capture process. This role is responsible for enabling the MCS organization to provide timely and high-quality responses to customer requests for information (RFIs), proposals (RFPs), and quotes (RFQs).The primary goal is to ensure that...

  • Client Solutions Specialist

    3 days ago

    Sacramento, California, United States New Sacramento Firm Full time

    Job DescriptionNew Sacramento Firm is a dynamic company dedicated to delivering exceptional customer service and support. We are seeking a highly skilled and motivated Sports Enthusiast Ambassador to join our team and contribute to our mission.As a key member of our support team, you will be responsible for engaging with customers, resolving issues, and...

  • IT Solutions Delivery Specialist

    20 hours ago

    Sacramento, California, United States ABM Industries Full time

    Job OverviewThe Client Solutions Specialist is a key member of ABM's Mission Critical Solutions team. This role plays a critical part in the Business Capture process, enabling timely and high-quality responses to customer requests.ResponsibilitiesThis position involves working with internal groups to develop timely, high-quality responses to major client...

  • Digital Commerce Solutions Specialist

    4 days ago

    Sacramento, California, United States NCR VOYIX Full time

    About UsNCR VOYIX Corporation is a leading global provider of digital commerce solutions for the retail, restaurant, and banking industries. With headquarters in Atlanta, Georgia, we have approximately 16,000 employees in 35 countries across the globe.We have been the global leader in consumer transaction technologies for nearly 140 years, turning everyday...

  • Banking Solutions Specialist

    2 days ago

    Sacramento, California, United States Golden 1 Full time

    About the JobThe Banking Solutions Specialist is a key position that requires a deep understanding of banking products and services. As a Banking Solutions Specialist, you will be responsible for providing expert advice and guidance to customers on our banking solutions.Key Responsibilities:Develop and maintain relationships with high-value customersAnalyze...

  • Client Operations Specialist

    4 days ago

    Sacramento, California, United States Sunrise Systems, Inc. Full time

    Our client, a leading Insurance Company is looking for Client Operations Specialist and This is for an initial duration of 12 Months Contract – Remote Role.   Job Title: Client Operations Specialist Job Id: 25-07197 Location: Remote Role Duration: 12 Months Contract Position Type: Hourly Contract Position (W2 only)   Remote anywhere...