Client Operations Specialist

4 days ago


Sacramento, California, United States Sunrise Systems, Inc. Full time
Our client, a leading Insurance Company is looking for Client Operations Specialist and This is for an initial duration of 12 Months Contract – Remote Role.
 
Job Title: Client Operations Specialist
Job Id: 25-07197
Location: Remote Role
Duration: 12 Months Contract
Position Type: Hourly Contract Position (W2 only)
 
Remote anywhere but shift needs to be btw 8am ET 8pm ET 
Must Have
  • Ability to organize and prioritize many different tasks and respond accordingly
  • Attention to detail, data accuracy, communicates effectively, self-starter, nimble learner
  • Business Writing
Role
  • Working with clients, brokers and internal sales reps to install new clients and answer any questions for existing clients.
  • Will need to renew contacts in system and update any changes.
  • Attention to detail is extremely important as well as data entry.
  • There are a lot of procedures in place and training will take place in phases, so workers are ready for peak season.
  • Mostly inbound emails via queue but will need to use the phone to clarify any client questions.
Job Description
  • With minimal supervision in a distributed workforce, provide service to the company's clients and their brokers. This includes a high volume of routine to moderately complex issues and inquiries for small market clients.
 

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