Customer Service Representative

1 week ago


Sevierville, Tennessee, United States lee Lofton - State Farm Agent Full time
About our Agency
With 17 years in business, our agency is rooted in community and compassion, serving clients with dedication and a personal touch. Led by an agent with a BA in Music from Millsaps College and a Master's in Vocal Performance from Indiana University, we bring a unique and inspiring perspective to our work. Our team of six enjoys a relaxed and supportive office atmosphere, with the flexibility to balance personal commitments—whether it's attending school events or medical appointments—without taking full or half days off.
We're deeply committed to giving back, partnering with Smoky Mountain Rescue Missions to support those in need, engaging with First Baptist Church Sevierville, and actively supporting local high school sports through the Sevier County High School Booster Club.
If you're looking to join a close-knit, community-oriented team that values work-life balance, we'd love to meet you

Responsibilities

Establish customer relationships and follow up with customers, as needed.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

Hourly pay plus commission/bonus

Paid time off (vacation and personal/sick days)

Flexible hours

Growth potential/Opportunity for advancement within my agency

Requirements

Interest in marketing products and services based on customer needs

Excellent communication skills - written, verbal and listening

People-oriented

Detail oriented

Proactive in problem solving

Able to learn computer functions

Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.


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