Customer Service Specialist

6 days ago


Sevierville, Tennessee, United States Chico's Full time
About Us:

At Chico's FAS, Inc., we're passionate about providing an exceptional shopping experience for our customers. Our teams work together to create a unique and welcoming atmosphere in our stores, making every customer feel valued and appreciated.

Your Role:

As a Sales Associate, you'll play a key part in driving sales and promoting a customer-focused culture. You'll work closely with management to maintain high standards of merchandise presentation, ensure a great customer experience, and participate in visual directives such as floor sets and window changes.

Key Responsibilities:
  • Support Management in promoting a customer-focused sales culture.
  • Maintain knowledge of current sales and promotions, as well as pricing and visual standards.
  • Ensure prompt resolution of customer concerns and provide excellent customer service skills.
  • Assist with replenishment activities to keep the store full and abundant.

What We Offer:

We're committed to supporting our team members' growth and development within the company. We offer a competitive compensation package, opportunities for advancement, and a dynamic and inclusive work environment. Our team members also enjoy recognition and rewards for outstanding performance, as well as access to exclusive discounts and perks.

Requirements:

* High School diploma or equivalent required
* Retail or sales experience preferred
* Excellent communication and customer service skills
* Ability to work a flexible schedule, including nights, weekends, and holidays
* Strong organizational skills and ability to multitask in a fast-paced environment

Benefits:

We offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, and paid time off. Our team members also enjoy access to exclusive discounts and perks, as well as opportunities for growth and development within the company.

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