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Information Technology Associate
2 months ago
Under the direction of the IT Manager I, the incumbent will act as the Systems Administrator and provide primary administrative and technical support for Microsoft 365 (M365) services including but not limited to: Azure Active Directory, SharePoint, Exchange, OneDrive, Power Platform, and Teams. The incumbent will also provide administrative and technical support for Enterprise Identity and Access Management services, Active Directory, and integrated Active Directory Domain services as well as but not limited to other identity service providers or repositories. The incumbent performs activities of the System Development Life Cycle which includes systems: analysis, design, build, test, maintenance, and operations. Additionally, the incumbent provides support for all phases of end user device life cycle management including procurement, deployment, installation, configuration, maintenance, and operations, and surplus. The incumbent provides end user training in the configuration and use of M365 services and identity technologies. The incumbent collaborates with peers and management to update and recommend standards, processes and procedures, and technology practices. The incumbent tracks, monitors, and audits IT assets to maintain accountability using standard asset management tools and techniques in compliance with the State Administrative Manual and other applicable policies and regulations. The incumbent also performs functions including, but are not limited to, researching, writing, reporting, presenting, training, etc.
The incumbent performs a wide variety of tasks including analysis, design, test, and implementation; M365 services, Active Directory administrative support, Server and Server engineering services including by not limited to physical and virtualized Server equipment.
- DOMAINS:
- System Engineering
- Client Services
You will find additional information about the job in the **Duty Statement**.
Working Conditions
**This position is located in Sacramento.**
The incumbent will perform work indoors in a climate-controlled environment under artificial lighting using a personal computer. Employee may be required to travel. Some weekend or after-hours work may be required. If the incumbent has a valid driver's license and utilizes their personal vehicle, they may be reimbursed for travel expenses. When available, a State vehicle will be provided. Possession of a valid driver’s license is required when operating a state owned or leased vehicle. The incumbent must
- carry a cell phone and respond to calls after hours to lead multi-disciplinary IT professionals' team(s) in organizing, analyzing, troubleshooting, and resolving IT system problems; may travel to various Caltrans locations to provide expertise for IT operations.
- The incumbent may be required to work for extended periods of time in a computer room that maintains an approximate temperature of 70 degrees.
Travel may be required on occasion to support other Caltrans offices. If the incumbent has a valid driver's license and utilizes their personal vehicle, they may be reimbursed for travel expenses. When available, a State vehicle will be provided. Possession of a valid driver’s license is required when operating a state owned or leased vehicle.
- Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY ASSOCIATE
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
**Job Code #**:
- JC-433864
- **Position #(s)**:
- 900-170-1401-188
- **Working Title**:
**Information Technology Associate**
**Classification**:
- INFORMATION TECHNOLOGY ASSOCIATE
$4,651.00 - $6,234.00 A
$5,113.00 - $6,852.00 B
$5,589.00 - $7,491.00 C
$6,147.00 - $8,238.00 D
- **# of Positions**:
- Multiple
- **Work Location**:
- Sacramento County
- **Telework**:
- Hybrid
- **Job Type**:
- Permanent, Full Time
- Department Information
**Caltrans Mission**: Provide a safe and reliable transportation network that serves all people and respects the environment
**Caltrans Vision**: A brighter future for all through a world-class transportation network
**The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity.**
- Special Requirements
**Resume, Degree/Transcripts, and Statement of Qualifications (SOQ) required.**
You must write, “Statement of Qualifications” at the top of your document and include your full name within the header. If your qualifications are competitive, you may be invited to an interview. When completing the SOQ, explain your answers thoroughly, but succinctly. Limit the total of your responses to no more than two (2) pages. For readability, use Arial, Size 12-point font and all margins must be set for
