Contract Fix Onboarding and Production Support

2 months ago


New York, United States Certec Consulting Full time

**Contract FIX Onboarding and Production Support Specialist - 1716**

**100% onsite**

**Rate:

- $ 61/hr on W2 - $70/hr on 1099**/C2C**

**Easy Submission Procedure DO NOT EMAIL**:
**Step 1 DOWNLOAD**

**Step 2 **COMPLETE SKILLS MATRIX**

**Skills Matrix** (link)

**Step 3 **DO NOT **SUBMIT VIA **LINKEDIN, INDEED OR DICE USE **THE EASY APPLY BUTTON AT**:
**DO NOT SUBMIT VIA EMAIL, it will not be processed**

**Contract FIX Onboarding and Production Support Specialist**

**MUST be local to New York City**

**5 days onsite to start but will evolve into hybrid 4/1 after 3 months.**

**Responsibilities**:

- Main responsibility will be working with clients to onboard them into our FIX trading platform and provide ongoing support to provide the highest level of customer satisfaction.
- Work with clients as well Trading Desk to understand their FIX onboarding requirements and configure FIX settings to meet their needs.
- Troubleshoot and resolve technical issues related with FIX connectivity, Onboarding, working with Internal as well External team if required.
- Co-ordinate with internal stakeholders to ensure that FIX onboarding and Production support are in line with the Business objectives.
- Maintain accurate records of Clients Onboarding and production support activities and update knowledge base/wiki on regular basis.
- Work with external software vendors that have integrated with our systems, or vice versa

**Skills**:

- Excellent communication and Interpersonal skills with ability to strong relationship with clients and internal stake holders.
- Strong Problem solving and troubleshooting skills.
- Attention to details and ability to maintain accurate records.
- Ability to work independently and as part of team.

**Education**:

- Bachelor Degree in Computer Science or related field.
- Min 5+ years' experience working with FIX protocols with deep understanding of FIX messages and order routing.



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