Administrative Assistant/receptionist

6 days ago


Bradenton, United States Orlando Psychiatric Associates (OPA Behavioral Health) Full time

**Psychiatric Office **seeks **Administrative Assistant/Receptionist **with previous medical office experience to handle front desk and office duties in the **BRADENTON, FL office**. At OPA Behavioral Health (Orlando Psychiatric Associates) we strive to provide compassionate, professional, and individualized services to our patients. We are looking for an individual who can join our team and bring forth a friendly personality, multitasking skills, show genuine/compassionate care, and offer assertive communication skills towards our valuable patients (both in person and via phone).

DAILY TASKS include but are not limited to:

- Professionally greeting patients for appointments, and confirming their information.
- Scheduling and confirming appointments for the Physician or other Providers.
- Gathering paperwork required from the patient.
- Check-in / Check-out procedures.
- Ensuring insurance verification is achieved.
- Collecting co-payments and coinsurance amounts from patients.
- Faxing, scanning, and data entry.
- Achieving Medical Records requests.
- Assisting with Interpretation (English/Spanish) when applicable.
- Multitasking and Flexibility of various clerical duties.

BASIC QUALIFICATIONS:

- **Bilingual (English / Spanish)** is preferred due to the high number of Spanish speaking patients.
- Applicant must be polished and have a professional appearance and demeanor.
- Experience in working in a **medical office** setting with a **Minimum of 1 yr. experience **(with the understanding of HIPAA laws)**.**:

- Applicant must have the ability to multi-task and have a working knowledge of insurance terminology and claims processes.
- Basic proficiency in MS Office (Word, Outlook, Excel, spreadsheets)
- Basic computer knowledge and familiarity with EHR/EMR systems

KEY PERSONALITY TRAITS:

- Applicant must have a friendly personality, and present excellent communication skills (including adequate tone of voice, professional body language, respectful demeanor, assertive eye contact, welcoming greeting skills).
- A high level of patience and compassion is required towards the patients we serve. This includes the ability to problem solve and help verbally de-escalate those in need.
- Empathy, caring, and resiliency are key factors to be successful in this role.
- Willingness to go above and beyond his or her job description to make patients happy.
- Hours will consist of Mon
- Fri (9am to 6pm) (No weekends).
- Pay will be based on experience and qualifications.
- Dental/medical benefits are **not **offered with this position. This is a full time job, W2.
- Location**:BRADENTON, FL**

Pay: From $18.00 per hour

Expected hours: 40 per week

**Benefits**:

- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Medical office: 1 year (preferred)
- Front desk: 1 year (preferred)

**Language**:

- Spanish (preferred)

Ability to Commute:

- Bradenton, FL 34209 (required)

Work Location: In person



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