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Business Systems Associate
4 months ago
**Description**
**Job Schedule**: Full Time
**Standard Hours**: 40
**Job Shift**: Shift 1
**Shift Details**: Mon-Fri 8:00 a.m.4:30 p.m.
Work where **every moment** matters.
Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network.
Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us.
**Job Summary**:
Participates, supports and leads in the design, development and ongoing production support of the department's own information systems throughout the hospitals enterprise to provide business solutions to customers that will improve the effectiveness and efficiency of the department's service delivery.
Proactively assists in advising and consulting with internal and external end-users to achieve their business needs by developing and maintaining a system-wide knowledge and understanding of our customers' business in order to make cost effective and efficient recommendation
- Troubleshoots and problem solves systems by providing 24 hour accountability in order to respond in a rapid manner in order for users to meet their business needs
- Services and maintains department systems by investigating, implementing and testing equipment to ensure continued operability, ensuring compliance with required regulatory specification and safety standards
- Collaborates with Information Services team to ensure developed department systems are compatible with overall Hospital systems requirements, standard and hardware specifications
- Applies system and technical knowledge in solving customer production problems in a timely manner
**Qualifications**
High School diploma or equivalent required. Associated degree in Computer Science preferred.
2-5 years' field service experience managing and maintaining hardware/software specific to security protection and access control systems.
Data entry and formulating reports experience also required.
Experience in a health care delivery system preferred
We take great care of careers.
With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees
- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is **your moment**.
