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Business Systems Analyst
2 months ago
Location: Hartford, CT Hybrid
Duration: 12 Months Contract
Job Description:
Key Responsibilities:- Assist in the preparation and facilitation of LEAN Events, business process mapping, and requirements gathering.
- Develop project documents and provide guidance and training to agency staff as needed.
- Collaborate with community partners/agencies, product owners, system teams, and stakeholders to ensure best overall documentation.
- Generate products such as business cases, feature/requirement documents, user stories, acceptance criteria, lean notes, meeting notes, decisions, action items, risks, presentations, and training materials.
- Identify business trends and needs utilizing real data and staff feedback.
- Communicate key insights and findings to team members.
- 5+ Years' Experience in Child Welfare or related field.
- Product Owner and/or Product Manager certification a plus.
- Knowledge of Clients mission, policy, practice, state agencies, and community partners/service providers.
- Knowledge of agile development methodologies, including developing acceptance criteria.
- Knowledge of case management systems and modern web-based capabilities/applications.
- Knowledge of Business Process Mapping, requirements gathering, and documentation processes.
- Experience in facilitating large groups for presentations, LEAN Events, and trainings.
- Experience in analyzing data to draw business-relevant conclusions.