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Director - Operations Training Compliance and
3 months ago
**Description**
POSTING NO.
7434
JOB TITLE:
Director Operations Training Compliance and Oversight
DEPT/DIV:
Operations Support and Organizational Resiliency
WORK LOCATION:
Various
FULL/PART-TIME
FULL
SALARY RANGE:
$122,014.00-$160,143.90
DEADLINE:
Until Filled
Metro-North Railroad reserves the right to remove this posting before the Application Deadline.
Opening:
MTA Metro-North Railroad is a dynamic organization, operating out of the jewel of New York City, Grand Central Terminal. We provide service to over 86.5 million customers, traveling in and out of New York and Connecticut. A subsidiary of the Metropolitan Transportation Authority, Metro-North Railroad is one of the busiest commuter railroads in the nation. MTA Metro-North Railroad strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities to its employees.
Position Objective:
This position is responsible for supporting the Chief Operations Training Officer, in the overall management of the Department by directing and managing all Operations Training Compliance & Procedural functions. This role will ensure compliance with all applicable Corporate and Regulatory requirements, rules, and regulations. This role will oversee staff and employee qualifications to ensure all remain current and will ensure training program content and documentation are current and accurate in accordance with applicable rules and regulations. This role will oversee all Federal Railroad Administration (FRA), Transportation Security Administration (TSA), and Occupational Safety and Health Administration (OSHA) mandated training programs. The position backfills all responsibilities of the Chief Operations Training Officer as needed, and handles special projects/initiatives and other responsibilities as assigned.
**Responsibilities**:
- Lead and act as liaison for the Operations Training Department with MNR Departments for employee compliance with training requirements, which includes Performing proactive outreach to depts to ensure their employees are maintaining required qualifications to be able to safely perform their jobs with all industry and MNR requirements and regulations and ensuring employees are on schedule to take the necessary training requirements to prevent any lapse in certifications or qualifications.
- Oversee and execute seamless internal coordination within the Operations Training team to ensure all staff are qualified to deliver training courses. Ensure all training materials are current and in compliance with applicable regulatory standards such as FRA, OSHA, and TSA.
- Provide oversight and management of FRA and OSHA-regulated training. Responsible to ensure all regulations are being adhered to and monitor changes/updates to regulations and incorporate as needed.
- Represent Operations Training for all MTA-related internal and external audits and manage internal controls.
- Collaborate with the Director of Operations Training on the planning and implementation of shared training responsibilities, including but not limited to recertification, refresher, new hire, and regulatory training.
- Direct the assessment of training programs’ compliance on an ongoing basis, implementation of an effective review process and documentation to ensure updates are completed, recorded, and in compliance with regulatory requirements i.e., FRA and OSHA.
- Oversee the qualification and compliance of all operations training department staff, for example, licensing of instructors per FRA guidelines. Prepare policy and procedure documentation for distribution to operations training staff regarding instructor qualifications, training programs, course updates, and development of new course content.
- Provide leadership to Operations Training staff by fostering a climate of collaboration, problem-solving, and teamwork for all stakeholders that support the corporate mission, value, long-range goals, and departmental initiatives; facilitate synergy and enhance employee development; establish a culture of respect, integrity, trust, and open communication and ensure employees feel supported and empowered to perform at their best to ensure trainees leave with the knowledge, skills, and abilities to support Metro-North’s goals of safe and reliable service.
Required Qualifications:
Required Knowledge/Skills/Abilities:
- Excellent working knowledge of OSHA, FRA, and other related regulations.
- Knowledge of Operations Training functions, MNR operating rules, and MNR safety rules.
- Ability to perform audits of instructor classroom performance.
- Strong organizational and coordination skills with thorough knowledge of training functions including the ability to work independently and/or simultaneously on multiple tasks.
- Must be proficient in Microsoft Office to include Excel, Word, and Power Point.
- Must possess strong verbal, presentation, and written communication skills and able to communicate effectively with various dep
