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F & B Supervisor

2 months ago

Dania Beach, United States The Casino @ Dania Beach Full time

**Are you ready to take the lead in creating unforgettable dining and beverage experiences in a thriving casino environment? Join our team as a Food & Beverage Supervisor in Dania Beach, Florida, and become an integral part of our success story**.**

**What you will be doing**:

- Supervise food and beverage employees, fostering a culture of excellence and teamwork.
- Coordinate communication between front-of-the-house and back-of-the-house employees to ensure smooth operations.
- Maintain a comprehensive knowledge of all outlets, including bars, restaurants, and the entertainment venue, to provide informed guidance and support.
- Ensure strict adherence to all company and department policies, procedures, and safety controls, addressing any infractions promptly and effectively.
- Continuously expand knowledge of the food and beverage offerings, staying up-to-date with menu changes and special promotions.
- Take responsibility for closing out food and beverage outlets at the end of each shift, ensuring accuracy and completeness of reports.
- Adhere to effective inventory control practices, including ordering supplies, monitoring stock levels, and optimizing cost management.
- Direct the training and development of food and beverage employees, including ongoing coaching and feedback.
- Maintain the cleanliness and organization of storage areas, ensuring proper rotation of food items and consistently meeting par levels.
- Proactively prepare for the next day's business, including staff scheduling and resource allocation.
- Handle customer complaints and inquiries professionally, finding solutions to enhance guest satisfaction.
- Foster a courteous and professional demeanor when interacting with fellow employees, promoting a positive work environment.
- Generate accurate and timely reports related to sales, inventory, and operational performance, providing valuable insights for decision-making.
- Monitor and enforce guidelines for proper cooking and holding temperatures of food, food preparation, and serving, maintaining consistently high-quality standards.
- Conduct regular inspections of food and beverage outlets to ensure they meet and exceed sanitary standards, taking immediate corrective actions when necessary.
- Collaborate with the Director of Food and Beverage to review beverage activities and promotional status, contributing to the development of revenue-enhancing strategies.
- Ensure compliance with dress code standards, cleanliness, and professional appearance of all staff.
- Innovatively contribute to the improvement of food and beverage services, suggesting ideas and participating in menu development.
- High school diploma preferred.
- 3-5 years of work experience in the field, with managerial experience preferred.
- Proficiency in using personal computers and basic math skills (addition, subtraction, multiplication, and division).
- Ability to follow instructions and perform assigned tasks with limited supervision.
- Effective organizational and human relations skills are essential.
- Preferred knowledge of Micros POS.
- HAACP, local state/county, or similar Food Handlers Certification is highly preferred.
- Must pass drug testing as per the company's Drug-Free Workplace Policy and applicable background checks.

**Physical demands**:

- The job may require standing and walking for extended periods.
- Ability to lift and carry items weighing up to 25lbs pounds.
- Frequent bending, stooping, and reaching.
- Manual dexterity and eye-hand coordination to operate equipment and handle various tasks.
- Ability to work in a fast-paced environment with high activity and noise levels.

**Benefits you will enjoy**:

- Paid Time Off - 15 to 25 PTO Days Annual, increasing with Seniority
- Medical Plans - 70% Employer Paid for Employee Only Coverage
- Dental Plans
- Vision Plan
- Free Employee Assistance Program
- Free Short-Term Disability
- Long Term Disability
- Accident/Critical Care Plans
- Group Term Life Insurance
- 401(k) - Traditional and Roth Retirement Plan
- 401(k) - Up to 4% Employer Match
- Free Access to Learning Management Platform for continuous Learning and Development
- Free Access to Financial Planning Resources through Amerant Bank
- Free Access to Exclusive Discounts & Perks
- Free Parking

Dania Entertainment Center, LLC is a Drug Free Workplace and Equal Opportunity Employer - M/F/D/V EOE