Business Center Assistant Manager

2 weeks ago

Towson, United States PNC Financial Services Group Full time

Job Profile

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Center Assistant Manager within PNC's Retail Banking organization, you will be based in Towson, MD at the Towson office.

**Job Description**:
Accountable for the operational soundness of the branch and team, specifically the maintenance of security procedures, ensuring audit controls are followed and the support and adherence to compliance and regulatory guidelines. Manages service and operational aspects of a Branch & Business Center branch. Builds a high performing team through the attraction, on-boarding, coaching and development of branch team members. Leads through influence and impacts a broad range of eco-system partners in an omni channel environment. Drives revenue and loyalty through proactive interactions with clients.
Influences a range of eco-system partners in an omni channel environment. Manages, coaches and executes a proactive client experience within an omni channel environment. Provides solutions and advice to improve client financial well-being. Leads effective problem resolution.
Fosters a positive working environment that facilitates exceptional service and expanding profitable customer relationships. Grows branch revenue through acquisition and share-of-wallet growth of consumer and business households. Consistently inspects, supports and coaches the branded sales process to proactively achieve sales targets and customer loyalty.
Drives the employee engagement experience. Responsible for acquiring and retaining talent through the training, coaching and development of employees with a focus on bank protocol, operational processes, policies and procedures. Coaches employees to achieve performance and activity expectations. Leads the performance management process for direct reports.
Responsible for the Branch & Business Center risk process through proper oversight and adherence to regulatory, security and audit requirements. Trains and coaches team members with operational/risk activities and monitors adherence to policies and procedures. Exercises sound decision making to identify and mitigate potential risk. Manages operational, human capital, reputational and business risk through adherence to established policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:
Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Competencies

Branch Banking Services - Knowledge of the responsibilities, issues, regulations, business practices, and operations of retail banking branches; ability to provide qualified services to customers.

Decision Making and Critical Thinking - Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

Digital Awareness - Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation.

Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Sales Management - Develops sales strategies that incorporate client segments, market opportunities, competitive forces and sales force effectiveness. Identifies priorities and ensures sales teams execute against plans that focus on deepening client relationships, elevating market share and increasing share of wallet. Drives sales teams to build a strong pipeline of prospects and clients.

Selling. - App

  • ERP Project Manager

    2 weeks ago

    Towson, United States Applied Technology, Inc. Full time

    If you are seeking a position with a strong team, focused on doing great things every day, with the opportunity to sell a wide array of technological solutions from the desktop to the data center, then join our team at ATS! We are looking for talented, creative individuals to help our customers solve problems. Applied Technology Services (ATS) is an IT...

  • Assistant Store Manager

    1 month ago

    Towson, United States Pandora Full time

    An Assistant Store Manager (ASM) will be the ultimate Pandora fan. They will immerse themselves into the brand, culture and product, and take pride in providing every client with a world-class customer experience. They will have the opportunity to spend quality time on the sales floor, engage with customers, and sell side-by-side with the team.   In...

  • ERP Project Manager

    3 weeks ago

    Towson, United States Applied Technology Services Full time

    Job DescriptionJob DescriptionIf you are seeking a position with a strong team, focused on doing great things every day, with the opportunity to sell a wide array of technological solutions from the desktop to the data center, then join our team at ATS! We are looking for talented, creative individuals to help our customers solve problems.Applied Technology...

  • Assistant Manager

    4 weeks ago

    Towson, United States PURE RAW JUICE Full time

    Job DescriptionJob DescriptionPosition Summary:The Assistant Manager for Pure Raw Juice plays a critical role in supporting the smooth and successful operation of the store. This position involves overseeing daily operations, managing a team of baristas, ensuring exceptional customer service, and maintaining high standards of quality and cleanliness. The...

  • Assistant Store Manager

    4 weeks ago

    Towson, United States Pandora Full time

    An AssistantStore Manager (ASM) will be the ultimate Pandora fan. They will immerse themselves into the brand, culture and product, and take pride in providing every client with a world-class customer experience. They will have the opportunity to spend quality time on the sales floor, engage with customers, and sell side-by-side with the team. In...

  • 2nd Assistant Store Manager

    2 weeks ago

    Towson, United States south moon under Full time

    The 2nd Assistant Manager will deliver unexpected service to our customers, build our brand, drive our business through sales and assist the Store Manager with operational tasks. Contribute to the environment by delivering unexpected service to all c Assistant Store Manager, Store, Store Manager, Assistant, Manager, Retail

  • Office Assistant

    2 weeks ago

    Towson, United States County of Baltimore Maryland Full time

    Pay Schedule VI, Grade 19, Regular Schedule: 35 hours per week. A vacancy exists in the Office of Human Resources, Division of Employee Training and Development | Computer Training Center. A list of eligible applicants will be established based on th Office Assistant, Training, Application, Education, High School, Assistant, Business Services

  • Therapist Assistant

    3 weeks ago

    Towson, United States Maryland Addiction Recovery Center Full time

    Job DescriptionJob DescriptionMaryland Addiction Recovery Center, the leader in comprehensive dual diagnosis addiction treatment in the Mid Atlantic area, is looking to hire Therapist Assistants (TA) for their Community Living Treatment program. This position, similar to a behavioral health technician, is an extension of the clinical day staff and works...

  • Business Development Associate

    5 days ago

    Towson, United States The ACI Group Full time

    About the job Business Development Associate Business Development Associate, Towson, MDFull-timeMust be able to locally support clients in MD/DC/VA area.DescriptionThe ACI Group, Inc. is a leading provider of innovative workforce solutions, specializing in IT and healthcare staffing. With a commitment to excellence, we connect top talent with...

  • Assistant Store Manager>

    4 weeks ago

    Towson, United States Zumiez Full time

    Zumiez - 825 Dulaney Valley Rd. - [ASM / Department Manager] As an Assistant Store Manager at Zumiez you will: Assist the Store Manager in maximizing sales results in the area of sales- merchandising & operations; Maintain personal results while training & directing the team to provide customer service; Execute product direction & make store specific product...

  • Business Development Associate

    3 days ago

    Towson, United States The ACI Group Full time

    About the job Business Development Associate Business Development Associate, Towson, MD Full-time Must be able to locally support clients in MD/DC/VA area. Description The ACI Group, Inc. is a leading provider of innovative workforce solutions, specializing in IT and healthcare staffing. With a commitment to excellence, we connect top talent with...

  • Service Response Center Supervisor

    1 week ago

    Towson, United States Sodexo S A Full time

    Job Description Location Name: GREATER BALTIMORE MEDICAL CENTER - 32003005 Location ID: 32003005 Location: GREATER BALTIMORE MEDICAL CENTER - 32003005 Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your...

  • Assistant Director of Nursing

    2 weeks ago

    Towson, United States American Medical Associates Full time

    American Medical Associates - Assistant Director of Nursing located in Towson, MD Salary: $120K range based on experience   Responsibilities of the Assistant Director of Nursing: Assist in supervision of nursing staff in the facility Implementation of nursing policy and procedure Educating nursing staff and overseeing nursing employee conduct Being...

  • Respiratory Assistant

    2 weeks ago

    Towson, United States University of Maryland Medical Center Baltimore Washington Full time

    Job Description Job Summary * The Respiratory Assistant is responsible for checking and maintaining oxygen and respiratory care equipment in the respiratory care department and throughout the hospital as required. Company Description When you come to the University of Maryland St. Joseph Medical Center, you're coming to more than simply a beautiful...

  • Circulating/Recovery Room Nurse

    10 hours ago

    Towson, United States Premier Vascular Center Full time

    Job DescriptionJob DescriptionWE OPERATE EVERY MONDAY AND THURSDAYPREMIER VASCULAR CENTER has been now operating for 3 years caring for the elderly vascular population of the greater Baltimore area. With over 30 years experience in the Baltimore area, the team at Premier Vascular is excited to continue operating a state of the art facility for conducting...

  • Store Manager

    1 month ago

    Towson, United States Lilly Pulitzer Full time

    Store Manager page is loaded **Store Manager** **Store Manager** locationsTowson, MD - Towson Town Center time typeFull time posted onPosted 10 Days Ago job requisition idR25807 Sugartown Worldwide LLC Towson, MD - Towson Town Center Maryland**Job Description** The Store Managers primary responsibilities are to achieve the Budgeted Net Sales and Direct...

  • RN QI

    2 weeks ago

    Towson, United States Holly Hill Healthcare Center Full time

    Ideal position for a Registered Nurse who is a dedicated leader with a background in Long Term Care!Holly Hill Healthcare Center a member of the CommuniCare Family of Companies, is seeking an experienced Registered Nurse to serve as RN Nursing Manager with QI/Infection Control and Staff Development responsibilities. If you want to share your nursing...

  • RN QI

    2 weeks ago

    Towson, United States Holly Hill Healthcare Center Full time

    Ideal position for a Registered Nurse who is a dedicated leader with a background in Long Term Care!Holly Hill Healthcare Center a member of the CommuniCare Family of Companies, is seeking an experienced Registered Nurse to serve as RN Nursing Manager with QI/Infection Control and Staff Development responsibilities. If you want to share your nursing...

  • Assistant Project Manager

    1 day ago

    Towson, United States Blueprint Staffing Full time

    Job Description Job Description Job Title: Assistant Project Manager Overview: The candidate will assist Project Managers in conceptualizing, organizing, and executing construction projects. Responsibilities: Learning and performing estimating and project takeoffs. Learning and carrying out the project bidding process. Learning, building, understanding and...

  • Assistant Project Manager- Construction

    1 month ago

    Towson, United States Blueprint Staffing Full time

    Job DescriptionJob DescriptionJob Title: Assistant Project ManagerOverview: The candidate will assist Project Managers in conceptualizing, organizing, and executing construction projects.Responsibilities:Learning and performing estimating and project takeoffs.Learning and carrying out the project bidding process.Learning, building, understanding and...