Manager, Clean Energy Systems Support

1 week ago


Hicksville, United States National Grid Full time

**About us**:
Superpowered. Meaningful work. Human impact. A story we're proud to tell. This is what matters to us at National Grid. In a world of complexity and unanswered questions, there is one thing we're certain about: the power of our people. Join us in our goal to deliver 100% fossil-free heat to our customers by 2050

**National Grid is hiring a Manager, Clean Energy Systems Support (MA or NY)**
**This is a Hybrid Role - Must live within a commutable distance to one of our locations**

**This role can be located in **B**uffalo, NY; Syracuse, NY; Hicksville, NY; Waltham, MA; Hopedale, MA**

**Job Purpose**:
This leadership role will be focused on leading a team that will be optimizing our business processes and aligning them to features and functions supported by the new platform as well as supporting the definition of new epics as the clean energy space continues to grow and mature. While this is a business centric role, a strong understanding of technology and data, and how it supports business processes is a must.

**Key Accountabilities**:

- Leading a team responsible for the build out of the new platform and the support of the platform(both existing and new)
- Enable Energy Efficiency and Electric Vehicle program transition to new platform.
- Engage the product team to develop the platform roadmap. Coordinate with other Agile Release Train (ARTs) to align roadmaps.
- Own and deliver the business OKR’s.
- Ensure the work of the program, including the scope of each project, covers the necessary aspects required to deliver the products or services that will lead to operational benefits.
- Optimize the timing of the release of project deliverables into business operations, assuring a frictionless migration for the business.
- Approve migration plan.
- Assure coordination and clear communication of all products supported on the platform.
- Continue to keep existing platform workable to meet stakeholder and regulatory needs.
- Hold team members accountable to budgets and timely execution of sprints/work requests.
- Develop and document continuous improvement of team through tools, processes, and procedures. Assure proper controls are in place and followed.
- Identify performance indicators, develop quality assurance strategies, train, and grow employees.
- Seek out and execute on additional cross-jurisdictional ‘continuous improvement’ opportunities.
- Drive step change within the organization to take the Clean Energy Systems Support team to the next level.

**Qualifications**:

- A bachelor’s degree in a related technical or business area. An Advanced degree is preferred.
- Minimum 5 years of related leadership experience with a proven track record in a complex environment.
- Demonstrate experience with and/or understanding of data and data structures.
- Scaled Agile Framework (SAFe)
- Knowledge of process mapping and mapping business needs to technical capabilities.
- Developing Features, Epics and User Stories
- User Interfaces, Usability is a must.
- OKR based prioritization.
- Proven success in overseeing all elements of the product development lifecycle.
- Understanding of Utility processes and experience in a regulated environment
- Understanding of Energy Efficiency and other Clean Energy program structures
- Experience establishing clearly defined goals and standards of employee performance.
- Strong oral and written communications skills.
- Ability to motivate, coach and develop your direct reports.
- Highly effective in managing cross-functional teams.

**More Information**:
LI-JF1
LI-HYBRID

**Salary**
$128,000 - $150,000 a year - Upstate, NY
$153,000 - $180,000 a year - Downstate, NY
$143,000 - $168,000 a year - Massachusetts
**_Salary commensurate with location and experience_**

**National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.



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