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Director, User Experience

4 months ago


NEW YORK, United States MACY'S Full time
Thought Leadership and UX Design Vision: Demonstrated ability to provide exceptional thought leadership and vision in UX design, including expert analytical, strategic, and conceptual design skills.

Mobile App and Responsive Web Design: Deep knowledge and experience in designing for mobile apps and responsive web experiences, with proficiency in user interface design processes and methodologies, including user-centered design.

Alignment with Business Goals: Strong ability to identify and further business goals, as well as recognize unmet user needs. Capable of designing user experiences that support and advance business objectives while meeting user needs.

Mockup and Prototype Design: Exceptional proficiency in designing high-fidelity mockups and prototypes, and ability to iterate on user interface design and interaction flow based on user feedback.

Data-Driven Design: Strong ability to leverage metrics, optimization techniques, and qualitative and quantitative research to inform and validate design decisions effectively.

Negotiation Skills: Strong negotiation skills across various audiences, with the ability to advocate successfully among peers and executive leadership.

Team Leadership and Coaching: Ability to inspire, develop, and coach team members effectively.

Time Management and Prioritization: Excellent time management and prioritization skills, including the capacity to manage multiple projects simultaneously at various stages of development.

Portfolio Demonstration: Must possess a strong user experience design portfolio that clearly demonstrates consumer-oriented solutions for complex problems.

Who You Are

Dedicated to fulfilling ideals of diversity, inclusion, and respect that Macy's aspires to achieve every day in every way. Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply. Master's degree preferred. Background in HCI, Industrial Design, Product Design, Architecture, or Product Design preferred. 10+ years of UX/UI design experience across consumer mobile applications and digital applications. Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision. Able to work a flexible schedule based on department and company needs. Communication Skills: Excellent verbal and written communication skills, with the capability to communicate effectively with all levels of business leaders. Ability to influence and cultivate strong relationships with key stakeholders and executives.