Campaign Operations Specialist

6 days ago

San Jose, United States NextDeavor, Inc. Full time

**Campaign Operations Specialist**
**6+ Months W2 Contract**
**San Jose, CA**

**Benefits You’ll Love**:

- NextDeavor offers health, vision and dental benefits for contract employees.
- You’ll be eligible to receive Paid Sick Leave (Amount varies per state).
- Own the opportunity to get your foot in the door at a well-established corporation, with the likelihood of extension or conversion to full time employment (NextDeavor’s conversion rate is approximately 70%)

**Here’s how you’ll make an impact on the team**:

- Approximately 50% collaboration & stakeholder management and 50% program review, tracking and driving the on-time deployment.
- DX Campaign Operations main point of contact (POC) for stakeholders responsible for marketing campaigns starting in the global instance of Marketo, called Marketo Customer Zero (MCZ)
- Focusing on North America Events and Webinars
- Ensure smooth and timely execution of campaigns through coordination across demand generation, field and webinar marketing teams, vendor execution resources, and business systems to adobe sales through CRM.
- Manage and track the team's creation of Marketo programs in MCZ.
- Facilitate successful, on-time delivery of Marketo programs; align stakeholders and SMEs to create visibility and momentum for on-time program launch, including the identification of scope that varies with the standard processes and accommodation or modification of expectations as needed.
- Ensure the agreed tracking elements for reporting are included in each build, the Quality Assurance (QA) process is being followed and completed, and act as the final approver and activator of all related programs in MCZ.
- Manage the lifecycle of each Workfront ticket used to track each program.
- Identify needs for improvement in processes including QA and Worfront work management processes.
- Define training and enablement programs and collateral to support Marketing stakeholders adopting new tech / features.

**Here’s what you’ll need to be successful in this role**:

- Bachelor's Degree
- 2+ years of Marketo experience in two or more Marketo instances
- Experience with Salesforce supporting Marketing teams
- Experience reviewing and editing CSS and HTML
- Impeccable attention to detail and quality oriented
- Experience prioritizing multiple requests
- Strong organizational and time management skills
- Strong interpersonal skills, adaptable to a wide variety of stakeholders
- Ability to work in a fast-paced environment and under pressure and meet tight deadlines
- Ability to adjust quickly to change and adapt as needed
- Ability to build effective working relationships with others
- Ability to anticipate problems and act proactively
- Knowledge of demand generation and/or account-based marketing tactics
- Knowledge of Adobe Analytics and marketing metrics reporting

**Here’s what else might help you out**:

- Marketo Certified Expert required

**Pay Range**:
$67.00 - $84.50/hour

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