Resident Experience Specialist
3 weeks ago
**Who We Are**
At Balfour Beatty Communities, we are dedicated to a singular mission: delivering the quality communities people are proud to call home. We believe exceptional living experiences can only be created when **We Care**—about our residents, our partners, our communities, and each other. Our culture of caring drives every aspect of our business, guiding us to always do the right thing and build meaningful connections as we fulfill the needs of our residents and partners with sincerity, empathy, and creativity.
**About the role**
The Resident Experience Specialist will work under the supervisor of the Community Management team and with the Student Population to facilitate and maintain a quality living experience through implementation of the Campus LifeWorks Program.
**What you'll be doing**
- Encourage resident retention and strengthening community life through our resident experience program, which includes assisting with planning and participation in resident events
- Under the direction of the Resident Experience Coordinator, help coordinate and/or participate resident programming as determined by CM/ACM
- Contribute to the development of a monthly community newsletter
- Attend floor/building/community functions, resident council meetings/activities, and staff meetings run by Community Management staff.
- Serve as the On-Duty RES
- Provide on-call after hour service for residents outside of normal office hours.
- Perform rounds at 8PM and 10PM (Sun-Wed)
- Perform rounds at 9PM, 11PM, and 1AM (Thu-Sat)
- Provide superior customer service.
- Provide appropriate referrals to residents in need.
- Assist with activities relating to leasing efforts as needed: conducting site tours, preparing and organizing leasing paperwork, assisting with marketing efforts, and scheduling appointments
- Assist Community Management staff with outreach marketing as necessary, to include visiting local businesses, participating in housing fairs and orientations, etc.
- Provides administrative support to office staff as needed.
- With the oversight of the community management staff, ensures current resident and prospect files are properly maintained.
- Under the direct supervision of facility management staff, conduct regular community inspections and tours, to ensure community appearance is acceptable based on company guidelines.
- Report incidents in a timely manner.
- Under the supervision of the Maintenance staff, ensure that models and market ready units are inspected.
- Ensure that all service requests are recorded and communicated appropriately to maintenance.
- Follow-up on service calls.
- Participate during turn operations by performing minor maintenance repairs
**Who we're looking for**
- High School Diploma or GED required
- Strong customer service skills
- Ability to manage multiple assignments
- Must be a self-starter with a high level of motivation
- Ability to work independently
- Professional approach, proven good judgment, and creative problem solving
- Excellent interpersonal skills with a positive attitude
- Strong team player
- Effective Communication and Organizational Skills
- Leadership skills
- **Must have an active and valid driver’s license**
Balfour Beatty Communities is part of Balfour Beatty Investments and Balfour Beatty, plc, an international group that finances, develops, builds and maintains infrastructure assets.
LI-BBcommunities
-
Customer Experience Specialist
2 days ago
Tallahassee, United States Best Buy Full time**Customer Experience Specialist (Advisor) - Job Details** **Customer Experience Specialist (Advisor)** Share Job **Overview** Part Time Entry Level Store Associates You are in for some awesome perks (Part-time and Full-time benefits based on your role and tenure) * Backup childcare * Tuition assistance for yourself and dependents * Generous employee...
-
Customer Experience Specialist
2 days ago
Tallahassee, United States Roman Health Pharmacy LLC Full timeXero’s Customer Experience Team works together to provide 24/7 support to Xero users. We are Xero brand ambassadors and aim to delight our customers and make it easy for them to see how Xero adds value to their business. The Customer Experience Specialist plays a key role at Xero and within Xero’s Customer Experience team. You will provide support and...
-
Customer Experience Specialist
2 days ago
Tallahassee, United States Bluegreen Vacations Full timeLocation: Location: Customer Experience Specialist in Orlando, FL by Bluegreen Vacations **Location:** **Experience:** Not Specified **Job Description** **Bluegreen Vacations** has grown to become a leader in vacation ownership with 60+ resorts and 340,000 owners at unique resort destinations across the U.S., Caribbean, and Bahamas. Bluegreen Vacations...
-
Storefront x Customer Experience Specialist
2 days ago
Tallahassee, United States Rifle Paper Co. Full time**Storefront x Customer Experience Specialist** Retail Winter Park, Florida Minimum Experience **Mid-level** About Rifle Paper Co. Rifle Paper Co. is a growing lifestyle brand that creates moments of beauty in the real world through thoughtfully designed products. Founded in 2009 by married couple Anna and Nathan Bond, our team has expanded to more than 150...
-
Service Customer Experience Specialist
1 month ago
Tallahassee, United States The Proctor Dealerships Full timeService Customer Experience Specialist Tallahassee, FL Full Time This role enhances the customer service experience by helping to organize and streamline the service process. This role is responsible for keeping the service drive clean and orderly, welcoming service clients, and offering vehicle technology assistance as needed. ***PLEASE READ*** Due to the...
-
Customer Experience Specialist
2 days ago
Tallahassee, United States Barneshc Full timeDescription The Barnes Difference For those looking for a workplace that is as compassionate with its staff as it is with its patients – Barnes Healthcare has what you are looking for. Providing unparalleled service since 1909, we do not just offer you a job; we welcome you into a family committed to outstanding care, community spirit, and meaningful...
-
Service Customer Experience Specialist
4 weeks ago
Tallahassee, United States The Proctor Dealerships Full timeService Customer Experience Specialist Tallahassee, FL Full Time This role enhances the customer service experience by helping to organize and streamline the service process. This role is responsible for keeping the service drive clean and orderly, welcoming service clients, and offering vehicle technology assistance as needed.PLEASE READDue to the current...
-
Director of Resident Care
1 month ago
Tallahassee, United States Five Star Quality Care, Inc. Full timeKey Responsibilities The Opportunity We are actively hiring for a Director of Resident Care to join our team. The Resident Care Director is responsible for coordinating resident care to ensure residents remain as independent as possible for as long as possible. The Resident Care Director will assist residents and their families in maintaining the physical...
-
Director of Resident Care
1 month ago
Tallahassee, United States Harbor Retirement Associates Full timeEssential Functions: Ensures delivery of nursing services to residents according to professionally recognized using practices. Monitors nursing care for compliance with federal, state, and local regulations and company care performance standards Ensures that all associate hours on time cards and weekly hours report Completes nursing schedules for...
-
Director of Resident Care
1 month ago
Tallahassee, United States HRA Full timeEssential Functions:• Ensures delivery of nursing services to residents according toprofessionally recognized using practices.• Monitors nursing care for compliance with federal, state, and localregulations and company care performance standards• Ensures that all associate hours on time cards and weekly hoursreport• Completes nursing schedules for...
-
Resident I
1 month ago
Tallahassee, United States Tallahassee Memorial Healthcare, Inc. Full timeWHO WE ARE & WHAT WE DO Tallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system that provides advanced care to a 21-county region in North Florida and South Georgia. We are a career destination with nearly 6,000 colleagues who reflect the diversity of our community. TMH is the region's healthcare leader and top...
-
Tallahassee, United States All Star Recruiting Full timeFamily Medicine with OB Residency Faculty opportunity near Tallahassee Florida. Seeking someone who has advanced training in Family Medicine Obstetrics. Job ID #63723 Job Details Board Certified/Eligible Family Medicine Obstetrics fellowship required The not-for-profit community healthcare system Join 10 faculty members Leadership skills preferred OB Call...
-
Tallahassee, United States All Star Recruiting Full timeFamily Medicine with OB Residency Faculty opportunity near Tallahassee Florida. Seeking someone who has advanced training in Family Medicine Obstetrics. Job ID #63723Job DetailsBoard Certified/Eligible Family Medicine Obstetrics fellowship required The not-for-profit community healthcare systemJoin 10 faculty membersLeadership skills preferredOB Call is...
-
Resident I
1 month ago
Tallahassee, United States Tallahassee Memorial HealthCare Full timeTallahassee Memorial HealthCare (TMH) is a private, nonprofit community-based healthcare system that provides advanced care to a 21-county region in North Florida and South Georgia. We are a career destination with nearly 6,000 colleagues who reflect the diversity of our community. TMH is the region’s healthcare leader and top provider of advanced care...
-
Lease-Up Specialist
1 month ago
Tallahassee, United States Asset Living Full timeJob DescriptionJob DescriptionCompany OverviewAsset Living is a third-party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property...
-
Resident Services Manager
1 month ago
Tallahassee, United States Landmark Properties Full timeJob DescriptionThe Resident Services Manager's primary goal is to assist the Community Manager with the property's daily operations and management, with a detailed focus on account receivables and servicing our residents. The Resident Services Manager places our residents' needs, requests, and follow-up as a top priority. The Resident Services Manager should...
-
Patient Services Specialist
4 weeks ago
Tallahassee, United States Florida Cancer Specialists Full timeDate Posted: 2023-12-29 Country: United States of America Location: Tallahassee Cancer Center WHY JOIN FCS At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional...
-
Clinical Specialist
1 month ago
Tallahassee, United States SR COMPANIES LLC Full timeJob DetailsJob LocationCorporate - Tallahassee, FLDescriptionJob Summary The Clinical Specialist is responsible and accountable for all nursing care and services for the assisted living/memory care communities. Provides consultative services to all SRI owned or managed communities in providing for the care and needs of the residents.Essential Duties and...
-
Tallahassee, United States Qgiv Full timeJob Location FL - Lakeland, FL Education Level Not Specified Job Details Level Entry Position Type Full Time Salary Range $17.00 Hourly Job Category Customer Service Description Qgiv is a software-as-a-service (SaaS) company serving nonprofit clients nationwide. Qgiv is in the business of helping organizations that are helping others. We REALLY love our...
-
National Sales Specialist
3 weeks ago
Tallahassee, United States Patterson Dental Supply, Inc. Full timeThe National Sales Specialist implements strategies to establish strong contractual agreements and develop superior relationships with key leaders at Dental Support Organizations and other large dental groups. This opening will be assigned a territory in our Southeast Region, and the candidate must reside in one of the following states: NC, SC, FL, TN or...