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Full-time Front Office Team Member
4 months ago
Purpose
- Create a welcoming environment in the office and school through Christ-like attitudes and interactions with staff, parents, board members, students, and the community.
- Provide front-line security and increased safety for students and families through careful attention to visitor screening, attendance, first aid, student record confidentiality, and carpool dismissal.
- Provide support to staff and students by collecting and distributing items and deliveries, keeping the workroom functional and organized, and purchasing items including curriculum and other resources.
**Qualifications**:
- Experience, Training, and Licensure
- Bachelor’s degree preferred
- School experience preferred
- Professional Profile
- Communicate professionally and effectively both verbally and in writing.
- Work as a team player to accomplish goals.
- Be proficient in Excel and Word as well as Google Sheets and Docs.
- Be a quick learner, willing to embrace new technology and office systems.
- Work efficiently with many interruptions in a fast-paced environment.
- Treat others in a Christ-like and professional manner.
- Possess strong organizational and time management skills.
- Demonstrate good judgment in addressing issues.
- Respect confidentiality and maintain high levels of discretion.
- Be proactive and seek ways to add value to the school community.
**Responsibilities**:
- Reception & Security
- Answer and transfer incoming phone calls and voice messages.
- Greet all visitors with a friendly and welcoming demeanor, allow (or deny) entry, and track check-in and check-out.
- Maintain live feed of security cameras.
- Maintain sign-in sheets for students and parent volunteers.
- Locate and call for students whose parents come to pick them up early.
- Attendance
- Review attendance information entered by homeroom teachers and follow up with teachers and parents as needed.
- Correspond with parents regarding attendance and record in FACTS.
- Communicate attendance information to staff.
- Student First Aide
- Assist students with injuries/illness by providing comfort and primary medical care, including bandaids, ice packs, mints, Tylenol (where authorized), and clothing changes.
- Document all medical incidents and contact parents as needed.
- Contact the nurse for serious injuries.
- Student Cumulative Files
- Maintain and secure student cum files for all students.
- Update with required information each year.
- Send files to new schools as requested by parents & file graduates and withdrawn students.
- Carpool Dismissal
- Assist outside carpool staff with pickup changes & corrections.
- During the afternoon dismissal process, call names as needed via intercom.
- Close afternoon carpool with a final announcement.
- Initiate a manual system if the online dismissal tool goes down.
- Collect and Distribute
- Make changes to parent and student info in FACTS SIS and provide applicable updates to the development team for the donor database.
- Monitor deliveries and communicate with staff and students as needed.
- Receive all mail/deliveries and distribute as appropriate.
- Oversee collection of receipts for Apples for Students.
- Oversee distribution of yearbooks and fliers to homerooms.
- Workroom Support
- Oversee routine maintenance schedule for copiers.
- Troubleshoot copier issues and call for service as needed.
- Stock the coffee station with beverage supplies and paper products.
- Weekly declutter the workroom table, refrigerator, and counters.
- Prepare timesheet template and make copies for hourly staff.
- Nightly restock copiers with paper.
- Staff PD and Parent-Teacher Conference (PTC) Support
- Purchase and coordinate food/beverage/service for staff professional development and PTC.
- Assist with administrative support tasks as requested by the Admin Team.
- Purchasing
- Purchase items including office/workroom supplies and provide receipts to the Finance Assistant for reconciliation.
- Ensure all purchases are approved by the appropriate Admin Team member and are processed tax-free.
- Document physical receipt of items and stamp as CPCS property, if necessary.
- Communicate with the milk company regarding supply & delivery needs.
- Gym Rentals
- Communicate with renters regarding rental policies, dates, and payments.
- Check dates with the school calendar and with the Athletic Director.
- Reserve rooms requested on the “Internal Meetings or Rentals” calendar.
- Collect Rental Agreements and payments from renters & submit to the business office.
- Schedule unlocking/locking of doors, and communicate with Facilities Manager regarding temperature control.
- Supply cleaning checklist/equipment for renters and follow up after the event to make sure space is left clean and in good repair.
- Schedule Event Host if requested and paid for by the renter.
- Other Duties as assigned by Direct Report.
Position Details
- Hourly, at-will employee. Reports to the Director of Advancement.
- School year schedule:
- Monday