Administrative Support Specialist

1 month ago

Baltimore, United States Forward Health LLC Full time

Looking for an exciting opportunity to jumpstart your career with a company that prioritizes patient satisfaction and growth? Look no further than Forward Healthcare We are currently seeking a qualified and motivated Administrative Support Specialist to join our team. In this role, you will play a pivotal part in managing patient relationships and directly contributing to our company's success.

At Forward Healthcare, our ultimate goal is to consistently provide exceptional service to our patients through consulting and education. Join us, and you'll have the opportunity to fulfill the following responsibilities:
**Responsibilities**:

- Seek to deeply understand patients' needs and concerns, promptly addressing them.
- Prepare for office inspections, ensuring continuous readiness.
- Verify compliance, completeness, and accuracy of data by examining documents.
- Collaborate with colleagues to achieve departmental and company success.
- Build patient loyalty through delivering iconic patient experiences.

**Skills**:

- Previous experience in DME or Medical Devices is beneficial but not required; new college graduates are encouraged to apply.
- Proven track record of successfully meeting goals.
- Proficiency in relevant computer programs and telephone systems (e.g., Salesforce, Ring Central Phone system, Microsoft Office, TEAMS).
- Ability to learn about our products and services and effectively communicate them to patients, coworkers, and staff.
- Exceptional communication and interpersonal skills.
- Strong multitasking, prioritization, and time management abilities.
- A minimum of a high school diploma is required.

**Schedule**:
This is a full-time position from Monday to Friday, with hours varying between 8:00 AM and 5:00 PM EST. You will be joining us onsite at our Glen Burnie, MD, office. Additionally, you can enjoy paid holidays, paid time off (PTO), and attractive benefits.

**Job Type**:_Full-time_

**Expected hours**: 4_0 per week_

**Benefits**:

- 401(k)_
- Dental Insurance_
- Health Insurance_
- Paid time off_
- Vision insurance_

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