Quality Metric Coordinator

2 weeks ago


Surprise, United States Wickenburg Community Hospital Full time

**LOCATION: WICKENBURG, AZ**

**Wickenburg Community Hospital is a beautiful and sophisticated rural-access hospital located in Wickenburg, Arizona. WCH is a 8-bed Emergency Department, 19-bed Acute department and many ancillary services. We also have 3 Primary Care Clinics. Here at WCH, we strive to maintain the highest standards of professionalism and care. Join us today and let us be part of your success story.**

**We offer**:

- ** Full Benefits**:

- ** PTO/Sick Leave**:

- ** Wellness Benefits**

**Wickenburg Community Hospital is a non-profit organization and qualifies for the Public Service Loan Forgiveness (PSLF) program.**

**General Description**

**Essential Job Duties**
- Conduct prospective chart preparation for clinical diagnostic and quality opportunities in advance of patient visit to ensure a plan to address open care gaps
- Interact with healthcare professionals to provide report-specific feedback and assist in resolving discrepancies
- Engage with leadership and care team members to ensure patients are prioritized for scheduling based on outstanding care gaps
- Contact patients to assist with medication adherence and preventative screening scheduling
- Collaborate with Accountable Care Organization (ACO) groups and various insurance providers to identify and close gaps in patient care
- Collaborate with cross-functional teams to gather, validate, and integrate data from various sources
- Generate comprehensive reports to measure and track performance metrics related to healthcare quality measures
- Data entry of health plan quality metrics
- Support and facilitate implementation of performance improvement activities resulting from identification of care gaps
- Stay informed of changes in quality reporting requirements and implement necessary adjustments
- Maintain strict confidentiality and adhere to all HIPAA guidelines and regulations
- Perform other related duties as assigned

**Minimum Qualifications**
- Certified/Registered Medical Assistant (MA, CMA or RMA)
- Licensed Practical Nurse (LPN)
- One (1)+ years’ experience within a healthcare setting
- Knowledge of clinical nursing practices and medical terminology
- Understanding of reportable quality metrics
- One (1)+ years’ experience abstracting and utilizing information from electronic medical records, documents, and related information
- Ability to analyze data, share information and make recommendations for improvements
- Numerical, analytical, and investigative skills
- Ability to work in both independent and collaborative settings
- Demonstrate time management skills and ability to adhere to project productivity metrics and time lines
- Strong interpersonal and communication skills
- Strong customer service focus

**Preferred Qualifications**
- Registered Nurse (RN)
- Continuous quality improvement experience
- Care management experience
- Bilingual (English/Spanish)
- Healthcare Effectiveness Data and Information Set (HEDIS) quality reporting experience
- Other quality metrics abstraction and reporting experience

**Physical Requirements / Working Conditions**
- Must be able to sit for long periods of time
- Must be able to stand, walk, stoop, bend, squat, and stretch for portions of the day
- Must be able to lift and carry up to twenty (20) pounds
- Must be able to operate standard office equipment



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