Information Technology Manager I

4 weeks ago


Alameda County CA, United States Department of Industrial Relations Full time

Under general direction of the Assistant Chief Information Officer of DIR in the Office of Information Services (OIS), the Information Technology Manager I (ITM I) performs managing, coordination, technical project delivery, reporting and support over the full range of activities involving DIR’s Cal/OSHA project. The section includes the Project Management, Technical Delivery and Reporting activities.
- This posting may be used to fill future vacancies in accordance with 2 CCR -249.3
- You will find additional information about the job in the **Duty Statement**.

Working Conditions

This position is located in Oakland.

The Information Technology Manager I will be expected to work in a high-rise office building in downtown Oakland, and optionally hybrid telework with at least two days in the office required. Office is within walking distance of public transportation. Requires some occasional traveling and in some cases overnight traveling to DIR offices within the California State.

The Oakland office of OIS is located in a pleasant office environment, with proximity to shopping areas and restaurants. It is a close walking distance from the 12th Street BART station, and a BART voucher is part of the benefits package. There is a secure bicycle parking area in the building garage. On Fridays, there is a farmers' market within walking distance.

Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY MANAGER I

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-431579
- **Position #(s)**:

- 400-176-1405-901
- **Working Title**:
**Cal/OSHA Project Manager**

**Classification**:

- INFORMATION TECHNOLOGY MANAGER I
$8,849.00 - $11,857.00
- **# of Positions**:

- 1
- **Work Location**:

- Alameda County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- Department Information

The Department of Industrial Relations (DIR) was established in 1927. Its mission is to improve working conditions for California's wage earners and to advance opportunities for profitable employment in California. DIR administers and enforces laws governing wages, workplace safety and health, apprenticeship training programs, and medical care and other benefits for injured workers.

Clearly indicate the Job Code #, Position Number and the Title of this position in the “Examination or Job Title(s) For Which You Are Applying” section located on the first page of your State Examination/Employment Application STD Form 678.
- Clearly indicate the basis of your eligibility (cert, transfer, reinstatement, etc.) in the “Explanations” section located on the first page of your State Examination/Employment Application STD Form 678.
- Remove and do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State Examination/Employment Application STD Form 678. This page is for examination use only.
- Do not include your full Social Security Number on your documents and/or do not provide any LEAP information.

Special Requirements

The completed SOQ should not be more than two (2) pages, using Arial, 12-point font size and be organized and numbered as reflected below. Resumes, letters, and other materials will not be considered as responses to the SOQ.

Please describe your experience in the following:
1. Describe your experience leading Salesforce implementation projects, including your role in overseeing customization,integration, and user adoption strategies.

2. How do you ensure data integrity and security within Salesforce, particularly when managing sensitive customer informationand compliance requirements?

3. How do you approach training and support for Salesforce users across various departments, ensuring maximum utilizationand effectiveness of the platform?

4. In your experience, how have you managed and resolved challenges related to scalability, performance optimization, and customization complexity within Salesforce implementations?

Application Instructions

Final Filing Date: 5/31/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
Department of Industrial Relations
-Attn: Certifications Unit
-2180 Harvard Street Suite 160
-Sacramento, CA 95815

**Address for Drop-Off Application Packages**
Department of Industrial Relations
-2180 Harvard Street Suite 160
-Sacramento, CA 95815
-08:00 AM - 04:00 PM

**Required Application Package Documents**
- Resume is optional. It may be included, but is not required.
- Statement of Qualifications
- Please see the Special requirements section of the posting for instructions on the Statement of Qualifications.
- Applicants requiring reasonable accommodations for the



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