Information Technology Manager I

2 weeks ago


Sacramento County CA, United States Department of Technology Full time

**Telework is avialable.**
- You will find additional information about the job in the **Duty Statement**.

Working Conditions
- This position supports a complex work environment that functions 24 hours a day, 7 days a week. Although the majority of the specific duties occur during regular work hours, the position may require occasional off-shift work and weekends, including holidays. Occasional travel is required to attend meetings and/or training.
- Minimum Requirements

You will find the Minimum Requirements in the Class Specification.
- INFORMATION TECHNOLOGY MANAGER I

Additional Documents
- Job Application Package Checklist
- Duty Statement

Position Details

**Job Code #**:

- JC-423844
- **Position #(s)**:

- 695-312-1405-266
- **Working Title**:
**Departmental Desktop & Voice Services Manager**

**Classification**:

- INFORMATION TECHNOLOGY MANAGER I
$8,849.00 - $11,857.00
- **# of Positions**:

- 1
- **Work Location**:

- Sacramento County
- **Telework**:

- Hybrid
- **Job Type**:

- Permanent, Full Time
- **Work Shift**:

- 8AM - 5PM
- **Work Week**:

- Monday-Frida
- Department Information

The California Department of Technology (CDT) is the guardian of public data, a leader in information technology (IT) services and solutions, and has broad responsibility and authority over all aspects of technology in California state government, including policy formation, interagency coordination, IT project oversight, information security, technology service delivery, and advocacy.

As an industry leader, we are committed to partnering with state and local government and educational entities to deliver digital services, develop innovative and responsive solutions for business needs, and provide quality assurance for state government IT projects and services. Our success and legacy of service is reliant upon our highly talented, dedicated, and diverse workforce, for it is our individual cultural diversity, backgrounds, experiences, perspectives, and unique identities that spark our collaborative strength and innovative approach to serving the State of California.

Special Requirements

**Please do NOT include your Social Security Number on any of the submitted documents.**

Application Instructions

Final Filing Date: 5/3/2024
- **Who May Apply**
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
- **How To Apply**
- **Address for Mailing Application Packages**
Department of Technology
-Attn: Teresa RPA23-266/JC423844
-Selection Services Unit
-P.O. Box 1810
-Rancho Cordova, CA 95741

**Address for Drop-Off Application Packages**
Department of Technology
-Human Resources
-10860 Gold Center Drive
-Rancho Cordova, CA 95670
-Teresa Cuellar RPA 23-266/JC423844
-08:00 AM - 05:00 PM

**Required Application Package Documents**
- Resume is required and must be included.

Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.

Desirable Qualifications
- This position leads teams in software analysis, design and configuration which requires the following knowledge, skills and abilities:

- Working knowledge of Active Directory (AD)
- Working knowledge of System Center Configuration Manager (SCCM)
- Knowledge of PowerShell scripting
- Knowledge of Visual Basic programming and/or other programming tools
- Knowledge of VoIP (Voice Over Internet Protocol)
- Knowledge of Windows OS, iOS/Android
- Knowledge of customer service and support principles in an IT environment
- Knowledge of computer architecture including PC diagnostics and tuning tools
- Knowledge of methods and practices for troubleshooting, recovering, adjusting, modifying and improving information technology systems
- Knowledge of basic methods, tools and procedures to prevent information systems vulnerabilities and provide or restore security of information systems and network services
- SAM IT guidelines
- EEO policies and guidelines
- Knowledge of State IT Project Approval Lifecycle.
- Ability to work independently, direct the activities of teams, maintains schedules, and bring projects to a timely closure
- Knowledge of CDT’s business areas
- Excellent communication and customer service skills
- Knowledge of ITSM best practices
- Knowledge of IT asset and configuration management

**Benefits**:

Benefit information can be found on the CalHR website and the CalPERS website.

Contact Information

**Hiring Unit Contact**:
Quentin Wright
(916) 898-0430

Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additio



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