Electrical Safety Laboratory Manager

3 weeks ago

Pleasanton, United States TÜV Rheinland Group Full time

At TÜV Rheinland North America, we take pride in our long-standing tradition of ensuring quality, safety, and reliability in technical services. Recognized globally, we've set the bar high for industry standards. Located in the strategic hub of Pleasanton, California, our facilities boast the cutting-edge IEC CBTL Electrical and Medical Safety Laboratory, and our EMC and Wireless Labs are second to none in their commitment to rigorous testing and certification. Here, precision and dedication go hand in hand. As you consider joining our esteemed team, know that you are aligning with an organization that values integrity and expertise. Together, we uphold the standards the world trusts.

Tasks

**SUMMARY**:
The Engineering Manager, P.03 / P.05, is responsible for managing operations and staffing in our ISO/IEC 17025 accredited IEC CBTL testing laboratory which includes the handling of our clients’ work orders/projects, efficient operation and staff. While emanating the staff in the lab, the Engineering Supervisor must be able to work independently; Planning, organizing, and controlling workflow to accomplish all lab functions in a safe and efficient manner; and ensuring timely completion and communication of test results. This role is focused on production and completing the projects to meet or exceed customer expectations.

**PRINCIPAL DUTIES AND RESPONSIBILITIES**:

- Collaborate with the project coordinators to schedule testing work and customers projects and prioritize according to schedule and customer priorities. Monitor test process through the lab and ensure all testing is completed and meets customer requirements
- Assisting in maintenance of an ISO/IEC 17025 accredited testing laboratory and conformity assessment body that is testing our customer equipment to international standards e.g. IEC CBTL. This includes participating in audit activities as necessary
- Responsible for staff recruiting, scheduling, training and performance appraisals. Develop, implement, and monitor departmental processes, procedures and policies; develop measures to track performance and take corrective action
- Ensure that testing data is generated and reported in an accurate and timely manner. Maintain test results documentation and storage of test data
- Develop effective work relations on an intra and inter department level and within organization
- Assist with the implementation and maintenance of the Laboratory Quality System to ensure accuracy and compliance
- Perform direct project work and conduct technical project reviews as required. Provide guidance on the interpretations of Standards requirements, and changes to processes and procedures to meet those requirements. Provide Technical advice to engineers in all aspects of test and evaluation activities and report generation
- Provide technical support to Business Field Sales; develop and maintain sales guides, review quotes and support sales on quoting. Respond to technical matters and inquiries of field, sales and operational staff. Resolve problems
- Establish and maintain professional relationship with customers. Consult with customer on highly complex issues
- Perform critical error review as applicable per lab practices
- May participate on technical / industry committees, as assigned
- May manage accreditation programs as required in coordination with other Technical Managers and represent the laboratory in internal as well as external audits
- Perform other duties as assigned

**Requirements**:
Knowledge, Skill, & Abilities
- Knowledge of laboratory testing methods under IEC/EN/UL/CSA safety testing for Electrical Equipment, including most collateral and particular standards. Experience with 60601-1, 62368-1, 61010-1 and 60335-1 required
- Product Safety testing & certifications according to IEC CB-scheme
- Understanding of ISO / IEC 17025
- OSHA/NRTL (USA) and SCC (Canada)
- Knowledge of customer and industry standards with respect to test requirements and reporting of data
- Knowledge of federal, state or other regulatory laboratory requirements
- Strong verbal and written communication skills
- Strong technical problem solving and process improvement skills

Education

Bachelor’s Degree or equivalent education and/or equivalent work experience

Experience

5+ years of related experience in laboratory testing and or laboratory supervision.

Experience with product safety testing on

1. The basic tests that is common in product safety standards including, but not limited to:

- Power Input Test, Residual Voltage, Ground Impedance
- Leakage Current Test, Dielectric Voltage Withstand Test
- Normal and abnormal temperature test

**1. medical devices acc. to IEC 60601 a PLUS, for example**:

- The basic list of tests specific to medical devices including, but not limited to:

- Defibrillation Proof Tests, Energy Reduction, Patient Leakage Current Tests
- Surgical, cosmetic, therapeutic and diagnostic laser equipment
- Mechanical tests for Transport and Stab

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