Onsite Specialist

1 week ago

Norfolk, United States Stryker Full time

IDEAL CANDIDATE

**Detail-oriented process improver. **Critical thinker who naturally sees opportunities to develop and optimize work processes - finding ways to simplify, standardize and automate.
**Data translator. **Highly effective communicator who can transform data findings into recommendations to compose reports and executive level presentations.
**Strategic thinker. **Enjoys analyzing data or trends for the purposes of planning, forecasting, advising, budgeting, reporting, or sales opportunities.
**Collaborative partner. **Builds and leverages cross-functional relationships to bring together ideas, data and insights to drive continuous improvement in functions.
**Analytical problem solver. **Goes beyond short-term resolution by identifying root causes, evaluating optimal solutions, and recommending comprehensive upgrades to prevent future issues.
**Goal-oriented developer. **Keeps the customer and standards squarely in focus. Delivers safe and robust solutions.
**Servant spirit. **Customer satisfaction always priority #1. Professionalism maintained at all times—even in the most stressful situations.

ESSENTIAL FUNCTIONS:

- **Manage and care for Customer’s equipment within the Sterile Processing Department (SPD) and Operating Room support**:

- Perform the cleaning, maintenance, and assembly of reusable surgical instrumentation and equipment.
- Ensure surgeon’s equipment is clean, sterile, functioning properly, and ready for the next case.
- Perform job functions while adhering to all industry and facility-specific standards and safety protocols.
- Understand the unique challenges faced by caregivers to ensure that hospital staff can focus on patient care.
- Provides clinical surgical support by managing all relevant equipment.
- Anticipates related device needs of the O.R. staff and surgeon during surgical procedures.
- Is responsible for trouble-shooting and maintaining Stryker equipment and or other related devices.
- Works with surgeons, O.R. personnel, central processing, biomedical and all other related personnel.
- Maintains knowledge base of equipment and disposable products through Stryker education training programs.
- Provide physicians and OR personnel with information on new and current products.
- Accurately records and reports all surgical procedure information.
- Adheres to all Stryker and medical facility policies, standards and procedures.
- Must be able to analyze and resolve both routine and non-routine product issues expediently using independent judgment.
- The ability to provide on-call services, as required, by the medical facility.

QUALIFICATIONS:

- Associates Degree or equivalent certifications required, Bachelor’s Degree Preferred.
- SPD experience highly preferred.  IAHCSMM certification ideal or IAHCSMM CRCST Certification within 6 months of start date and on time yearly renewal.
- Operating Room experience and demonstrated knowledge of anatomy, surgical procedures and techniques highly preferred.
- Experience and demonstrated success working on a team highly preferred.
- Ability to exert up to 50lbs of force occasionally and/or up to 20lbs of force to constantly move objects.
- Ability to remain standing and/or walking for an extended period of time.
- Basic computer skills including Microsoft Office, strong verbal and written communication, interpersonal, and organizational skills are essential.
- Excellent time management skills with ability to use independent judgment and critical thinking effectively. Must be able to explain and generate detailed guidelines and procedures.
- Maintain professional appearance, work ethic, and attitude required by Stryker and the medical facility.
- Adhere to (HIPPA) and other related patient confidentiality policies and procedures.
- Must have near visual acuity (corrected) color vision, mobility, bending, standing, stooping, and finger dexterity.
- Must be able to observe and correct minute inconsistencies (e.g. in the printed word, product appearance, etc.).
- Excellent analytical skills.
- Exceptional interpersonal and communication skills.
- Excellent problem-solving skills.

Pay: $23.04 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- License reimbursement
- Life insurance
- Paid sick time
- Paid time off
- Referral program
- Travel reimbursement
- Tuition reimbursement
- Vision insurance

Medical specialties:

- Medical-Surgical
- Surgery

Schedule:

- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Morning shift
- On call
- Weekends as needed

**Experience**:

- Sterile Processing Technicians: 1 year (preferred)

Ability to Relocate:

- Norfolk, VA 23507: Relocate before starting work (required)

Work Location: In person

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