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Security Service Technician

3 months ago

Jacksonville, United States Allied Universal® Full time

Security Service Technician

**Overview**:
When you join the Allied Universal® Technology Services, you are joining one of the fastest growing security systems integrators in North America. Build your career within a fast-paced, dynamic, and diverse environment that combines leading-edge technology solutions - electronic access control, video surveillance, alarm monitoring, emergency communications, robotics, drones, and other smart tech innovative solutions - with physical security solutions to safeguard our clients and our communities. We offer an array of opportunities - service technician jobs, installation technician jobs, security installation jobs, engineers, and project manager jobs to name a few. Start your career with us today We offer medical, dental and vision coverage, life insurance, 401(k), employee assistance programs, company discounts, perks and more for most full-time positions

**Hiring Immediately**

**Military Veterans encouraged to apply Electronic Technicians and/or with Security System background**

**Position Overview**:
**The Security Field Service Technician will be responsible for providing service, maintenance, repairs, and troubleshooting/diagnostics on access control equipment and IP-based video systems, including but not limited to: electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems, and intercom systems.**
- Drive to commercial client sites with a company-issued vehicle to perform service, repair, troubleshoot, and detect access control equipment and IP-based video security systems
- Including, but not limited to: Electrified and non-electrified locks, card readers, ancillary door devices, IP and analog cameras, head-end video recording devices, wired and wireless systems and intercom systems
- Demonstrate knowledge and skill in the safe use of hand and power tools, analog and digital test equipment and CCTV testing devices
- Establish and maintain effective working relationships with both internal and external customers
- Provide phone and on-line remote diagnostic support
- Perform other duties as assigned by Operations Management

**Qualifcations**:

- Good verbal and written communication skills for effective interaction with internal & external customers
- Be able to work independently or as a member of a team
- Ability to meet deadlines and work in a fast-based environment with minimum direction
- Understanding of Windows operating systems and overall IT network topology
- Highly proactive and skilled individual, and at all times maintain performance consistent with Allied Universal Technology Services (AUTS) core values

**Requirements**:

- Valid State driver's license
- Capable of lifting up to 50lbs and work on ladder heights of up to 16'
- Available for scheduled “on-call" duties to respond to emergency service calls
- A high Degree, Vocational School or equivalent required
- 2+ years of field experience in Electronic Security System industry
- Strong troubleshooting skills and mechanical and electronic aptitude
- Experience with any or all of the following is preferred: Software House, Lenel, AMAG, S2, Genetec, Brivo, Milestone, Exacq, Axis, Bosch, Commend, DMP, Open Options, Notifier, FireLite, Fluidmesh or ONSSI

**Benefits**:

- Company Vehicle and Gas Card
- Medical, dental, vision, basic life, AD&D, and disability insurance
- Eight paid holidays annually, five sick days, and four personal days
- Vacation time offered at an accrual rate of 3. 08 hours biweekly. Unused vacation is only paid out where required by law.

**Closing**:
**Requisition ID**: 2024-1220260