Museum Store Manager

2 weeks ago

Santa Barbara, United States Moxi The Wolf Museum of Exploration Full time

**Museum Store Manager (Full-Time 40/HR, Non-exempt)**

***Position Summary**

***Report to**:Associate Director of Guest Services

***Pay**:$24-$29/Hour

***Responsibilities**:
***Manage and run all facets of the museum store (physical and on-line) including but not limited to:

- Daily oversight of the museum store.
- Build an annual buying plan based off seasons, sales, new products, and MOXI branded merchandise.
- Buying product to be sold based on sales data, sales trends, and new product releases.
- Receiving and pricing incoming merchandise.
- Merchandise in accordance with best sellers, new products, and current trends.
- Inventory management which includes loss prevention techniques to prevent shrink.
- Training Guest Services staff on store operations.
- Be the museum manager on duty (MOD) one to two times a week which includes:

- Opening and closing the museum.
- Ensure exhibits are turned on and off in a timely manner.
- Providing the best-in-class guest service.
- Respond to incidents and complaints.
- Follow and enforce MOXI’s safety and security protocol.
- Following daily MOD procedures.
- Assist other departments when needed.
- Maintain current knowledge of museum exhibits, events, programs, and membership.
- Other duties as assigned.

**Requirements, Skills & Qualifications**:

- Excellent guest service skills.
- Merchandising.
- Strong communication skills, both oral and written.
- Must be able to maintain confidentiality with sensitive information.
- Conscientious and detail-oriented; must have an appreciation of the necessity of following through with paperwork, record-keeping, and documentation.
- Ability to organize and prioritize varied tasks in a manner that most effectively serves the needs of the organization.
- Excellent interpersonal skills; must be receptive to the ideas of others and able to work cooperatively to prioritize tasks and accommodate many different and conflicting concerns.
- Passion for creating a world-class museum that is recognized as a truly outstanding educational experience.
- Enthusiasm for working in an organization where change is frequent, the structure is evolving, and flexibility, teamwork, and good humor are absolute necessities.
- Awareness of issues relating to access and inclusion and the ability to build inclusive and accessible programs.

**Education and Experience requirements**:

- Two years of retail experience.
- Two years merchandising experience.
- Two years of guest service experience.
- Supervision or management experience preferred but not necessary.
- Spanish fluency a plus.

**Additional Information**
- This position is expected to work onsite.
- This position schedule is normally Sunday - Thursday with the flexibility to work an occasional early morning, evening shift, and/or holiday.
- Predictable and timely attendance is required.
- Position must be able to bend, squat, and lift up to 50 lbs.; work with multiple technologies; stand for extended periods of time; troubleshoot and problem solves; and communicate effectively and courteously with a variety of people verbally and in writing.
- Reasonable accommodations may be made in order to allow individuals with disabilities to perform the essential functions.

**Reasons to apply**:

- Growth-centered work environment that includes professional development opportunities.
- Fun and creative organizational culture.
- Free admission into local museums including MOXI, Santa Barbara Museum of Art, Lotusland, and Santa Barbara Zoo.
- Free ASTC membership for museums across the country.

**Benefits**:

- 80 hours of paid vacation, 56 hours of paid sick leave, and 13 paid holidays each year.
- Company-sponsored Gold medical insurance plan with multiple PPO and HMO options.
- Affordable dental and vision.
- Flexible Spending Accounts: Health Care FSA and Dependent Care FSA.
- Pet Protection
- Identity Theft Protection.
- Retirement Plan 403(b) + ER Match
- 100% employer sponsored EAP, STD, LTD, Life/AD&D.
- Supplemental Life/AD&D.

**About MOXI**

MOXI, The Wolf Museum of Exploration + Innovation® is dedicated to igniting learning through interactive experiences in science and creativity. Located in the heart of Santa Barbara’s vibrant Funk Zone at 125 State Street, the museum is LEED - certified Gold and serves guests of all ages through its hands-on exhibits and education programs. MOXI is a 501(c)(3) nonprofit organization generously supported by its daily guests, members, facility rentals, and donations from individuals, foundations, and corporate partners.

**Who we are**

MOXI is a collaborative, creative, and fun place to work. Our team is guided by a set of core values that help **create a joyful place where we empower curious minds to explore the world**.

We are **Playful.** We are **collaborative**. We are **experimenters** - we take risks and embrace failure. We believe that **diversity is critical to creativity.**

**How to apply**

To be considered, all applicants must submi

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