Patient Care Coordinator Addiction Medicine
2 weeks ago
**Primary City/State**:
Phoenix, Arizona
**Department Name**:
Addiction Medicine
**Work Shift**:
Day
**Job Category**:
Administrative Services
The academic medicine difference. At the center of Banner - University Medicine is patient care, research, and teaching. Join a nationally recognized health care leader and experience the future of medicine today.
Banner - University Medicine Addiction Recovery and Transitional Care Clinic in Phoenix, AZ offers compassionate medical care for substance and alcohol use. We offer outpatient management, including medication and detoxification for substance use disorder.
This is a full time (40 hours/week), day shift position: Monday - Friday 8:00A-5:00P to support Addiction Medicine program and handling patient coordination writhing servicemen and through community partnerships, process incoming and outgoing referrals, and support scheduling needs. Work in new service line to contribute to and help with program implementation, program expansion to rural system sites, and with a collaborative team who is committed to excellence through the care provided.
**Banner Health has been recognized by Becker’s Healthcare as one of the 150 top places to work in health care. In addition, we recently made Newsweek’s list of America’s Greatest Workplaces 2023 for Diversity.**
**These recognitions reflect Banner Health's investment in team members' professional development, wellness benefits, and continued education. It highlights our commitment to advocating for diversity in the workplace, promoting work-life balance, and boosting employee engagement.**
University Medical Center Phoenix PBCs Banner - University Medical Center Phoenix is a nationally recognized academic medical center. The world-class hospital is focused on coordinated clinical care, expanded research activities and nurturing future generations of highly trained medical professionals. Our commitment to nursing excellence has enabled us to achieve Magnet recognition by the American Nurses Credentialing Center. The Phoenix campus, long known for excellent patient care, has over 730 licensed beds, a number of unique specialty units and is the new home for medical discoveries, thanks to our collaboration with the University of Arizona College of Medicine - Phoenix. Additionally, the campus responsibilities include fully integrated multi-specialty and sub-specialty clinics, and with a new $400 million campus investment, a new patient tower and 2 new clinic buildings will be built.
This position is responsible for providing personalized coordination, clarification and communication of all administrative aspects of care including patient needs assessments, insurance and authorization verification, registration, maintaining and handling of documentation, and scheduling of appointments. This position partners with the clinical care team to ensure a seamless experience for the patient and their family across the entire continuum of their treatment. This position assists with providing resources to help the patient maintain optimal care. This position performs follow-up tasks identified during the patient needs assessment for management of patients across the healthcare continuum or when the patient is in the continuum and needs additional resource support.
CORE FUNCTIONS
1. Performs patient intake process, which may include pre-registration/registration. Partners with the clinical care team to determine initial authorizations needed based on the predicted care treatment plan. Obtains patient insurance benefit information for all aspects of the treatment, including, but not limited to, inpatient and outpatient services, prescription drugs, and travel and housing, if necessary. May also answer questions regarding the authorization process and supply information to providers, patients and third party payors.
2. Acts as a resource for insurance coverage, which may include obtaining authorizations and notifications throughout the patient’s treatment. Obtains all necessary signatures and documentation required by the patient’s insurance plan. Accurately and completely documents all information into the patient records system to ensure maximum reimbursement. Monitors and updates information regarding insurance data, authorizations, preferred providers and changes in patient’s treatment plan. Partners with the clinical care team and insurance provider to ensure continued coverage of patient’s care and maximum reimbursement and minimized financial impact to the patient.
4. Schedules physician appointments, tests, procedures and surgeries and may provide patient with necessary preparation instructions. Prepares, processes, and manages patient documentation to department database. Acts as a liaison between the patient, billing department, and payor to enhance account receivables, resolve outstanding issues and/or patient concerns.
5. Optimizes patient experience by using effective customer service. Communicates
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Phoenix, United States Banner Health Full time**Primary City/State**: Phoenix, Arizona **Department Name**: Addiction Medicine **Work Shift**: Day **Job Category**: Revenue Cycle The academic medicine difference. At the center of Banner - University Medicine is patient care, research, and teaching. Join a nationally recognized health care leader and experience the future of medicine today. Banner -...
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