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Patient Care Coordinator

4 months ago

Phoenix, United States Valle Del Sol Inc Full time
Job Description

Job description

Join Valle del Sol in our commitment to providing quality, culturally sensitive integrated primary care and behavioral health services to adults, children, and adolescents in need. Valle del Sol offers a diverse work environment, competitive pay and benefits, and the opportunity for training and advancement.

The Patient Care Coordinator (PCC) is an essential role that supports patients by connecting them to appropriate services and resources within both behavioral health and primary care. The PCC must have excellent customer service and communication skills as they will be responsible for connecting with patients and coordinating with staff to maintain documentation compliance and service delivery. Additionally, the PCC will need strong organizational and administrative skills to support in monitoring expiring and inaccurate documentation.

The PCC will outreach patients regularly to ensure that the services are appropriate in meeting the clinical needs of the patients; will monitor reports and coordinate with assessors to ensure that patient documentation is up to date; and will be responsible for monitoring the accuracy of all aspects of the patient's chart. The PCC must be knowledgeable of standards and expectations for documentation compliance and be skilled in navigating and interpreting reports. The PCC must be informed and knowledgeable of the variety of services available to patients through the Agency, Partners, and the Community.

Benefits

401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Valle del Sol is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. At Valle del Sol, we believe in promoting diversity and inclusion in our workplace and creating an environment where all individuals are treated with respect and fairness. We encourage qualified candidates of all backgrounds to apply for our open positions.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job qualifications

Behavioral Health Technician I (BHT I)
18 Years of age or older; and
HS Diploma & 6 months experience

OR

Behavioral Health Technician II (BHT II)
18 Years of age or older; and
Bachelor's or master's degree in behavioral health (B.H.) related field; or
Clinical Intern in bachelor's or master's degree behavioral health program in good standing; or
Bachelor's or master's degree in non-BH related field AND 1 year of BH work experience; or
Associate degree AND 2 years of BH work experience; or
High School diploma and 4 years of experience in a BH setting (1 year must be direct patient contact). If applicant has less than four years and/or at least one year of direct care experience, Director approval will be required during hiring and credentialing process.
Must have the skills and knowledge necessary to provide the behavioral health services that the agency is authorized to provide and to meet the unique needs of consumer populations served by the agency, including children and meet requirements for a BHT I or BHT II.
Must be credentialed as a BHTI or BHTII within 90 days of hire.
Must be able to demonstrate sufficient knowledge and understanding of human behavior and counseling theories.
Must have exceptional skills in communication (written and verbal) and ability to execute conflict resolution.
Ability to develop routine reports and correspondence.
Strong verbal, written, and communications skills
Knowledge of Windows environment and/or Electronic Health Records Systems.
Ability to provide culturally sensitive services
Must have or able to obtain valid Fingerprint Clearance Card.
Must possess reliable transportation, valid driver's license, and proof of auto insurance.
Must maintain current BLS certification
Covid 19 Vaccination or Qualified Exemption (Religious or Medical).
TB Screening Record and PPD/QuantiFERON/Chest x-ray as applicable upon hire