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Staff Support Tech

4 months ago

Chicago, United States Edward-Elmhurst Health Full time

RESPONSIBILITIES
- Essential Functions_
- Demonstrates a commitment to the mission of Swedish Hospital and demonstrates a service orientation and adheres to all responsibilities and standards of the Hospital.

Inpatient Duties:

- Responds to the immediate needs of the patient by answering patient call lights promptly and courteously.
- As directed, by RN, makes hourly or more frequent rounds on patients for safety, comfort, and meeting patients' needs/requests
- Positions, lifts, transfers, and ambulates patients as directed by the RN; use of Safe Patient Handling equipment
- Assist with setting up meals for patients and ordering meals
- Keeps patient rooms tidy, refreshes patient’s linen as need, removes unnecessary equipment and linen
- Assists patient with simple hygiene/comfort measures such as washing hands/face and oral care
- As directed by the RN, transports patient to other departments or during discharge
- When directed by the RN, remains with the patient continuously for patient safety.
- Handles infectious waste and linen according to established hospital procedure
- Adheres to proper infection control standards and hand washing techniques to avoid cross contamination
- Cleans and disinfects unit specific equipment
- Answers phones and/or cover/assist Unit Concierge as needed during the shift
- Acts as a "Runner" to other departments, when needed to obtain necessary items for patient care

Outpatient Duties:

- Receives and answers incoming calls related to general questions related to the Covid Hotline
- Schedules testing appointments
- Screens patients pulse Ox to determine urgency for ICCs
- Gather patient information for registration of Drive Thru Testing sites to allow patients to return to their vehicles to wait
- Directs traffic efficiently and safely through the drive thru
- Screens patients making sure that they are at the right location and have been cleared to be tested
- Gathers patient information from vehicles staged in the parking lot for the registrars to be able to complete their workflow

QUALIFICATION/BASIC JOB REQUIREMENTS

EDUCATION: High School Diploma or GED preferred or equivalent work experience

LICENSE/CERTIFICATION

N/A

MANAGEMENT RESPONSIBILITY

N/A

INTERNAL AND EXTERNAL CONTACTS
- Direct contact or phone contact with patients and medical staff.

ENVIRONMENT.
- Wear an N95 mask / PAPR and other PPE
- Walking, bending, stooping, long periods of stationary standing, pushing, pulling, lifting
- Must be able to assist with occasional heavy lifting of 100+ pounds.
- The above statements are intended to describe the general nature and level of work_
- performed by employees assigned to this _classification._ They are not intended to be as an exhaustive list of all responsibilities, duties and skills required of personnel so classified._

What you will need:Benefits:

- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options, including Domestic Partner Coverage
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off and Holiday Pay
- Community Involvement Opportunities