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Service Team Member

4 months ago

Pasadena, United States HomeState Full time

Description:
**WHY HOMESTATE//**
- Restaurants are fun (it’s like throwing a party everyday)
- With base rate plus tip share, it's reasonable to expect to earn $24-$28 per hour.
- Refer a friend, get $500*
- Free tacos - even on your days off.
- Retirement savings option.
- Stick around for a while - we have retention incentives.
- Affordable health, dental & vision benefits*
- 100% company paid life insurance*
- We create an environment where everyone with respect and dignity.
- We value honest, intentional and transparent communication.
- We listen, learn and lead with compassion.
- We encourage you to be yourself.
- Advancement opportunities available.
- Community engagement - HS plays a positive role in community.
- Slip resistant shoe program.
- Check out our Instagram

**PRIMARY QUALIFICATION//**
You gotta be kind

**WHAT'S IT LIKE WORKING AT HOMESTATE//**
- Work with other kind people
- Make other people happy
- Enjoy free tacos
- Relish in the flexibility that the hospitality industry provides we encourage you to pursue your passion, with us or otherwise.

**WHO ARE WE//**

In 2013, native Texan Briana Valdez opened HomeState, an ode to Texas cuisine in Los Angeles with the mission of evoking community and creating a home for everyone, no matter where they are from. HomeState represents the integrity, history, and culture of Briana’s roots.

HomeState aims to create a dining experience that goes beyond the food. The way our guests feel at HomeState is the true mission of our efforts. HomeState exists for everyone. The price point, casual vibe and portability of the food allows the restaurant to flex to the needs of many. HomeState is a recipient of the KCRW “Best Tortilla in Southern California” award.

No matter where you’re from, HomeState is your home away from home. A space where every person feels welcomed and valued. We serve hospitality first and tacos second. And we’re hiring nice people

**THE FINE PRINT //**

We know there’s more to an individual than can be expressed on a resumé. See below for a sneak-peak at some of the responsibilities you’d hold as a service team member.

**Base rate is currently projected to be $17 per hour,**

**with tip share it is reasonable to expect to earn $25-$28 per hour.**

**JOB RESPONSIBILITIES//**
- Follow all HomeState standards and ensure that you are serving guests the highest quality of products, that you are delivering the best customer experience, and that you are living the HomeState mission in every guest interaction.
- Constantly communicate with other coworkers as outlined communication guidelines and communicate with honestly, integrity and transparency.
- Comply with Department of Health regulations and HomeState GMP sanitation standards when performing cleaning tasks, preparing food and serving beverages. Follow uniform and hygiene standards.
- Operate a touchscreen point of service, answer guest phone calls and carefully and effectively handle money transactions.
- Display a strong knowledge of our menu and general HomeState information to guests over the phone and in person.
- Troubleshoot product and equipment issues that occur on-site to ensure an efficient flow of operations.
- Manage time efficiently during your shift by following checklists and direction from your supervisor.
- Work closely with other service team members to support each other through daily tasks, promote teamwork and a healthy culture.
- Think boldly and bravely to shape a positive impact on ones’s self, family, neighbors and team members.
- Ensure storefront, service and kitchen areas are clean and appealing to guests. Take pride in your work each day to make things a little better than they were yesterday.
- Constantly organize, and maintain customer areas and service areas.
- Serve as an ambassador, both internally and externally.
- Fully understand and exhibit the HomeState culture, embodying our mission, visions and core values.

**Requirements**:

- 1-2 years in restaurant industry preferred.
- Food Safety Certification required.
- Personable and enjoys working with guests and a diverse team.
- Passion for food, hospitality, and providing an exemplary guest experience.
- Eligibility for some benefits may be dependent upon average hours worked and/or length of employment.