Lead HR Compliance Specialist

1 week ago

New York, United States Starbucks Full time

**Now Brewing - Lead HR Compliance Specialist -#tobeapartner**

**From the beginning, Starbucks set out to be a different kind of company**. One that not only celebrated coffee and its rich tradition but also brought a feeling of connection. We are known for developing and supporting partners who share this passion and are guided by their service to others.

The lead HR compliance specialist position contributes to Starbuck's success by developing and implementing programs to ensure compliance with local labor and employment regulations and standards. The senior specialist trains and promotes compliance behaviors, facilitate proper decision-making, audits and provides feedback to operations leaders, and provides Starbucks partners with the tools and resources needed to adhere to Starbucks procedures, local labor regulations, and ordinances. The senior specialist coaches and guides in a manner consistent with Starbucks' mission and values and is a role model for our guiding principles.

**_ As an hr compliance specialist, you will..._**
- Maintains knowledge and understanding of local, state, and federal requirements as it relates to labor and employment compliance. Maintains knowledge and understanding of company processes, systems, and tools that link to partner timekeeping records and scheduling.
- Creates maintains and facilitates training for field leaders to instill knowledge of local regulations and reinforce expected behaviors. Primary audience = district managers and store managers.
- Reviews field data related to areas of compliance and exercises judgment to identify regional trends, determine gaps in understanding of local regulations, and coach retail leaders accordingly. Shares insights with field regional directors of operations and the partner resources director with recommendations for action.
- Coordinates and monitors compliance responsibilities at the district and store level; executes region-wide compliance or multi-market compliance responsibilities.
- Provides consultation and support to managers, field leaders, partner resources generalists, and legal and functional specialists on compliance guidelines, procedures, and local legislation.
- Dedicated field time through shoulder-to-shoulder work with store and district managers to build field leader capability and elevate the Starbucks experience by coaching for compliance through the lens of our Mission and Values.
- Conducts audits for compliance and provide feedback to store and multi-unit leaders. Collects audits and maintains confidential document returns. Maintains company compliance reporting, records, and related documentation.
- Works cross-functionally to promptly resolve compliance issues and partner concerns. Provides consultation support to managers addressing partner conduct and performance issues related to compliance with guidance from the partner resources manager or partner resources support center.
- Conducts investigations related to labor and employment compliance at the direction of the partner resources director or director of corporate counsel, labor, and employment.
- Monitors and evaluates the effectiveness of tools and processes; provides recommendations to improve effectiveness.
- Responsible and accountable for maintaining and protecting the personal information of current and separated partners.
- Serves as a member of the regional partner resources team. Works as an advocate on behalf of all partners and the business. Solicits and listens to partners' concerns and takes an active role in resolving problems. Supports the implementation of company policies, procedures, and partner resources practices.
- Independently, leads the region in ensuring regional compliance.
- May support and deliver additional compliance-related work within the assigned region

**Basic Qualifications**
- Education (minimum education level, degree, or certification required):

- High school or GED
- Years of experience in a specific field or utilizing designated skills:

- Previous management, compliance, human resources, or legal experience (2 years)
- Experience working in customer service (2 years)

**Preferred Qualifications**
- Degree or Certificate in Human Resources-related discipline preferred
- Experience researching, analyzing and problem-solving in a fast-paced environment (2 years)
- Experience handling and securing confidential and sensitive information (1 year)
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, Microsoft Project)
- Ability to communicate clearly and concisely, both orally and in writing
- Strong customer service skills with demonstrated composure and professionalism
- Ability to work both independently and as part of a team
- Ability to multi-task, manage multiple priorities and meet deadlines with a high level of stress tolerance and with strengths in detail orientation, planning, and organizing
- All qualified applicants will receive consideration for employment without regard to

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