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Customer Service Representative
1 week ago
**Responsibilities**
- Establish, develop and maintain positive business and customer relationships
- Reach out to customer leads through cold calling
- Expedite the resolution of customer problems and complaints to maximize satisfaction
- Achieve agreed upon sales targets and outcomes within schedule
- Coordinate sales effort with team members and other departments
- Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
- Continuously improve through feedback
**Skills**
- Proven work experience as a sales representative
- Excellent knowledge of MS Office
- Highly motivated and target driven
- Excellent selling, communication, and negotiation skills
- Prioritizing, time management and organizational skills
- Relationship management skills and openness to feedback
- High school diploma or above
- Bilingual English & Chinese preferred
Pay: $16.00 - $20.00 per hour
**Benefits**:
- Employee discount
- Flexible schedule
- Mileage reimbursement
- Parental leave
Compensation package:
- Bonus opportunities
- Commission pay
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
**Language**:
- Mandarin/Chinese (required)
License/Certification:
- Driver's License (preferred)
Work Location: In person
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