Online Admissions Representative

2 weeks ago

Winter Park, United States The Los Angeles Film School Full time

**Purpose**:
Admission Representatives are responsible for securing, retaining, and maintaining qualified applicants/enrollments for campus and online undergraduate admission to The Los Angeles Film School, operating in compliance with state and federal accreditation and institutional policies, to include performing job functions within the parameters of ethical codes of conduct; all of which is done in a team workflow.

**Essential Duties and Responsibilities**:

- Behave as a Los Angeles Film School ambassador and embrace our unique educational model, while maintaining the highest level of integrity, professionalism, and customer service
- Accurately and completely explain educational programs, expected outcomes, student services, and financial considerations (at a compliant level) to potential students, their parents, and other internal and external clients
- Inquire with all prospective students regarding the verification and discovery phases and complete follow-up calls to ensure they satisfactorily meet deadlines
- Accurately update student records, dialer dispositions, and other vital pieces of the team workflow

**Non-Essential Duties and Responsibilities**:

- Adhere to policies and procedures of The Los Angeles Film School
- Maintain strict confidentiality of company and personnel information
- Adhere to company attendance standards

**Other Responsibilities**:

- Perform other duties as assigned

**Supervisory Responsibilities**:

- Not Applicable

**Competencies/Knowledge/Skills/Abilities**:

- Excellent verbal and written communication skills
- Ability to relate, understand, and engage prospective students
- Strong attention to detail, organizational skills, and the ability to multi-task in a fast-paced environment are required
- Excellent listening and problem-solving skills
- Positive attitude and self-motivated

**Education and/or Experience**:
Bachelor's degree preferred, but will look at combination of education and experience

**Computer Skills**:
Proficiency using software programs such as MS Word, PowerPoint, Excel, and Outlook. Ability to browse and effectively connect to the internet from home.

**Emotional and Mental Demands are those that are required and performed with or without an accommodation.

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