Behavioral Health Office Receptionist

4 days ago


Cape Coral, United States Vitality Kids Counseling Group, Inc Full time

Job Title: Medical Receptionist

Job Summary:
We are a small behavioral health business that focuses on therapy for our clients. We are looking for a friendly, experienced individual to join our team. Individuals in this position provide general administrative and receptionist services.

**Responsibilities**:

- Greet and assist patients with professionalism and empathy.
- Request, process and maintain employee records and ensure that all are up to date.
- Schedule and check in current patients and verify their information.
- Request, process and maintain client records such as Insurance, Initial intake paperwork, outside records, records releases, payment agreements, and other forms.
- Request authorizations for services to the different insurances.
- Billing and processing payments from insurance companies and clients for services rendered. Working denied claims.
- Processing mail, faxes, records requests, and other correspondence as needed.
- Use Behavior software for daily records as well as Medicaid and AHCA webpages.
- Maintain patient records with strict adherence to HIPAA regulations.
- Coordinate with staff to ensure smooth patient flow.
- Answer phone calls, respond to inquiries, and relay messages accurately.
- Assist with administrative duties to support the overall functioning of the facility

Minimum Requirements:

- English and Spanish fluid (read, write, talk)
- High School Diploma (or equivalent)
- Organizacional skills
- Prior experience in medical office.
- Ability to work effectively within a team and communicate clearly with patients and staff.

*

**Job Types**: Full-time, Contract

Pay: $16.00 - $20.00 per hour

Expected hours: 40 per week

Schedule:

- Monday to Friday

**Experience**:

- Medical office: 1 year (preferred)

Ability to Commute:

- Cape Coral, FL 33909 (required)

Work Location: In person



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