Dental Receptionist @ Dental Specialty Center of

3 weeks ago


Cape Coral, United States Dental Care Alliance Full time

Overview:
Hours: Monday
- Friday 8:00AM- 5:00 PM

**Responsibilities**:
The Receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in accordance with the training they have received ensuring patients receive the best possible service.
- Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
- Respond to patient questions and or concerns according to DCA Policies
- Answering Telephones
- Scheduling Appointments
- Maintaining Appointment Book
- Confirming Appointments
- Follow up on no shows/cancellation of Appointments
- Register Patients on sign in sheet
- Post charges and payments to patient accounts
- Maintain a clean and friendly waiting area for patients

Qualifications:

- Experience working in a dental health-care office
- Knowledge of insurance plans (HMO/PPO)
- Experience answering telephone
- Must have exceptional customer service skills

LI-CN1



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