Billing & Collection Specialist - Hunton Services

2 weeks ago

Houston, United States The Hunton Group Full time

Come work for an _**_industry leader_**_ that has been recognized both locally and nationally as one of _**_Top Places to Work_**__

**Responsibilities**:

- Tracking and confirming billing cycles manually for each rental, ensuring accuracy and timeliness.
- Accounting for additional costs such as co-op fees, trailing costs, PO reversals, credit/rebills, etc., to maintain comprehensive financial records.
- Supporting Operations in accurate weekly, monthly, and quarterly business forecasting, aiding informed decision-making.
- Uploading invoices to various customer portals, such as Ariba, Coupa, Verisae, View Post, First Call, etc., to streamline billing processes.
- Ensuring customers are promptly informed about outstanding debts and deadlines, maintaining transparency and communication.
- Following up diligently on all unpaid invoices and documenting interactions in Wennsoft for thorough record-keeping.
- Attending bi-monthly credit meetings with detailed notes, contributing to effective credit management strategies.
- Supporting in addressing and resolving customer inquiries and issues related to invoices, fostering positive relationships.
- Processing credit card payments in Authorize.net as necessary, facilitating smooth transactions.
- Requesting and processing Credit/Rebills accurately to uphold financial integrity.
- Collaborating with collections agencies and legal teams to manage collections claims effectively.
- Reviewing invoices prior to posting, verifying costs, POs, and rental period accuracy to minimize errors.
- Posting invoices and mailing hard copies to customers as required, ensuring comprehensive delivery.
- Providing service call variation report responses to corporate accounting monthly, contributing to financial transparency.

**Requirements**:

- 3-10 years' experience in billing and collections, demonstrating a strong understanding of financial processes.
- Detail-oriented and organized, with a keen eye for accuracy and precision.
- Excellent communication and customer service skills, fostering positive relationships internally and externally.
- Exceptional time management skills, adept at managing multiple priorities and meeting deadlines consistently.
- Numeric and strong attention to detail, ensuring financial data integrity and reliability.

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